Colombia - ACH - PSE - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.

Posted Feb 22, 2026 - 10:00 UTC

Monitoring

We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.

Posted Feb 22, 2026 - 09:53 UTC

Identified

We would like to inform you that ACH-PSE is undergoing an internal maintenance. During this time, the PSE payment service may experience intermittent issues when creating and approving transactions

Posted Feb 22, 2026 - 09:34 UTC

This incident affected: Payment methods (Colombia - PSE).