Resolved -
This incident has been resolved.
Jun 10, 17:24 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 10, 17:14 UTC
Identified -
We want to inform you that Banco do Brasil has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Jun 10, 15:47 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 10, 15:36 UTC
Identified -
We would like to inform you that we have identified that the issues with Banco do Brasil are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Jun 10, 15:26 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 10, 15:16 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 10, 13:16 UTC