Subscribe to Incident

Resolved - This incident has been resolved.
Sep 11, 07:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 11, 07:02 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 11, 06:50 UTC

Sep `10`, `2026`

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
Sep 10, 18:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 10, 01:03 UTC

Identified - We would like to inform you that we have identified intermittent issues on Caixa's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 9, 22:50 UTC

Resolved - This incident has been resolved.
Sep 10, 10:12 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 9, 23:18 UTC

Colombia - Bre-B - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 10, 09:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 10, 09:49 UTC

Identified - We would like to inform you that Bre-B is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 10, 09:42 UTC

Resolved - This incident has been resolved.
Sep 10, 07:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 10, 07:27 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 10, 07:16 UTC

Sep `9`, `2026`

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
Sep 9, 20:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 9, 15:44 UTC

Identified - We would like to inform you that we have identified intermittent issues on Caixa's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Aug 13, 05:30 UTC

Resolved - This incident has been resolved.
Sep 9, 17:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 9, 17:08 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 9, 16:58 UTC

Resolved - This incident has been resolved.
Sep 9, 14:40 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 9, 14:17 UTC

Identified - We would like to inform you that we have identified intermittent issues on Santander 's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 9, 14:03 UTC

Colombia - Bre-B - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 9, 14:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 9, 13:39 UTC

Identified - We would like to inform you that Bre-B is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 9, 08:10 UTC

Resolved - This incident has been resolved.
Sep 9, 10:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 9, 09:42 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 9, 01:00 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 8, 23:58 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 8, 23:18 UTC

Chile - Banco Santander - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 9, 09:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 9, 09:13 UTC

Identified - We would like to inform you that Banco Santander is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 9, 08:10 UTC

Resolved - This incident has been resolved.
Sep 9, 09:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 9, 08:57 UTC

Identified - We would like to inform you that we have identified that the issues with PicPay are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Sep 9, 08:46 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 9, 08:36 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 9, 08:26 UTC

Brazil - Banco Inter - Home Banking Issues

Resolved - This incident has been resolved.
Sep 9, 06:43 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 9, 06:33 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 9, 06:12 UTC

Resolved - This incident has been resolved.
Sep 9, 04:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 9, 04:37 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 9, 04:27 UTC

Sep `8`, `2026`

Resolved - This incident has been resolved.
Sep 8, 19:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 8, 18:41 UTC

Identified - We would like to inform you that we have identified intermittent issues on Santander's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 8, 16:57 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Sep 8, 18:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 8, 18:24 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 8, 18:13 UTC

Resolved - This incident has been resolved.
Sep 8, 17:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 8, 16:55 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 8, 16:15 UTC

Resolved - This incident has been resolved.
Sep 8, 15:21 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 8, 15:11 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 8, 15:00 UTC

Resolved - This incident has been resolved.
Sep 8, 11:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 8, 11:31 UTC

Identified - We want to inform you that Santander has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Sep 8, 11:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 8, 10:59 UTC

Identified - We want to inform you that Santander has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Sep 8, 10:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 8, 10:38 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 8, 10:28 UTC

Resolved - This incident has been resolved.
Sep 8, 10:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 8, 09:31 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 7, 23:30 UTC

D24 - Cashin - Approvals Issues

Resolved - This incident has been resolved.
Sep 8, 01:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 8, 01:55 UTC

Investigating - We are currently investigating an issue affecting cashin payments. This may result in failures, delays, or a decrease in conversion rates.
Our team is actively engaged in identifying the root cause, and further updates will be provided shortly.
Sep 8, 01:43 UTC

D24 - Cashout - Approvals Issues

Resolved - This incident has been resolved.
Sep 8, 01:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 8, 01:56 UTC

Update - We are currently investigating an issue affecting cashout payments. This may result in failures, delays, or a decrease in conversion rates.
Our team is actively engaged in identifying the root cause, and further updates will be provided shortly.
Sep 8, 01:53 UTC

Investigating - We are currently investigating an issue affecting cashout payments. This may result in failures, delays, or a decrease in conversion rates.
Our team is actively engaged in identifying the root cause, and further updates will be provided shortly.
Sep 8, 01:44 UTC

Sep `7`, `2026`

Resolved - This incident has been resolved.
Sep 7, 21:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 7, 21:41 UTC

Identified - We would like to inform you that BBVA is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 7, 20:01 UTC

Colombia - Banco Daviplata - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 7, 18:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 7, 18:06 UTC

Identified - We would like to inform you that Banco Daviplata is currently presenting issues on their side, resulting in intermittences in the approval of payments through PSE. All D24 services are fully operational. We are closely monitoring the situation and will update this incident as soon as possible.
Sep 7, 17:11 UTC

Resolved - This incident has been resolved.
Sep 7, 13:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 7, 13:02 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 7, 12:50 UTC

Resolved - This incident has been resolved.
Sep 7, 11:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 7, 10:54 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 7, 10:21 UTC

Resolved - This incident has been resolved.
Sep 7, 10:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 7, 10:11 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 6, 23:21 UTC

Chile - Banco de Chile - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 7, 10:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 7, 09:11 UTC

Identified - We would like to inform you that Banco de Chile is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 7, 03:35 UTC

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 7, 09:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 7, 07:30 UTC

Identified - We would like to inform you that Yape is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 7, 06:46 UTC

Resolved - This incident has been resolved.
Sep 7, 07:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 7, 07:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 7, 07:29 UTC

Resolved - This incident has been resolved.
Sep 7, 02:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 7, 01:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 7, 01:42 UTC

Resolved - This incident has been resolved.
Sep 7, 01:29 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 7, 01:18 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 7, 01:08 UTC

Chile - Banco Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 7, 00:48 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 6, 23:12 UTC

Identified - We would like to inform you that Banco Falabella is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 6, 21:24 UTC

Sep `6`, `2026`

Resolved - This incident has been resolved.
Sep 6, 11:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 6, 11:05 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 6, 10:55 UTC

Resolved - This incident has been resolved.
Sep 6, 09:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 6, 09:25 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 5, 23:18 UTC

Resolved - This incident has been resolved.
Sep 6, 04:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 6, 04:47 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 6, 04:37 UTC

Sep `5`, `2026`

Colombia - Banco Daviplata - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 5, 22:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 5, 22:15 UTC

Identified - We would like to inform you that Banco Daviplata is currently presenting issues on their side, resulting in intermittences in the approval of payments through PSE. All D24 services are fully operational. We are closely monitoring the situation and will update this incident as soon as possible.
Sep 5, 17:52 UTC

Resolved - This incident has been resolved.
Sep 5, 14:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 5, 14:49 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 5, 14:39 UTC

Chile - BCI - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 5, 11:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 5, 10:26 UTC

Identified - We would like to inform you that BCI is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 5, 05:44 UTC

Resolved - This incident has been resolved.
Sep 5, 10:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 5, 10:04 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 4, 23:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 4, 22:50 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 4, 22:02 UTC

Resolved - This incident has been resolved.
Sep 5, 06:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 5, 05:41 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 5, 05:31 UTC

Brazil - Nubank - Home Banking Issues

Resolved - This incident has been resolved.
Sep 5, 02:43 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 5, 02:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Nubank payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 4, 22:44 UTC

Sep `4`, `2026`

Resolved - This incident has been resolved.
Sep 4, 17:00 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 4, 16:49 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 4, 16:39 UTC

Brazil - Inter - Open Finance Issues

Resolved - This incident has been resolved.
Sep 4, 13:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 4, 13:36 UTC

Identified - We would like to inform you that we have identified intermittent issues on Inter's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Aug 28, 14:02 UTC

Colombia - PSE - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 4, 12:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 4, 12:42 UTC

Identified - We would like to inform you that Nequi is currently experiencing issues on their side, resulting in intermittences in the approval of payments through PSE. All D24 services are fully operational. We are closely monitoring the situation and will update this incident as soon as possible.
Sep 4, 10:59 UTC

Resolved - This incident has been resolved.
Sep 4, 10:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 4, 10:02 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 3, 23:18 UTC

Chile - BCI - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 4, 06:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 4, 06:22 UTC

Identified - We would like to inform you that BCI is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 4, 04:53 UTC

Chile - Banco Santander - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 4, 06:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 4, 05:59 UTC

Identified - We would like to inform you that Banco Santander is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 4, 05:22 UTC

Resolved - This incident has been resolved.
Sep 4, 04:05 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 4, 03:55 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 4, 03:44 UTC

Resolved - This incident has been resolved.
Sep 4, 03:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 4, 02:57 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 4, 02:47 UTC

Sep `3`, `2026`

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 3, 21:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 3, 20:54 UTC

Identified - We would like to inform you that Banco Estaco is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 3, 19:42 UTC

Brazil - Banco do Brasil - Open Finance Issues

Resolved - This incident has been resolved.
Sep 3, 19:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 3, 18:50 UTC

Identified - We would like to inform you that we have identified intermittent issues on Banco do Brasil's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 3, 15:01 UTC

Resolved - This incident has been resolved.
Sep 3, 15:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 3, 14:57 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 3, 14:47 UTC

Resolved - This incident has been resolved.
Sep 3, 13:13 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 3, 09:51 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 2, 23:17 UTC

Colombia - Bre-B - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 3, 09:46 UTC

Identified - We would like to inform you that Bre-B is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 3, 08:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 3, 07:01 UTC

Identified - We would like to inform you that Bre-B is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 3, 05:59 UTC

Sep `2`, `2026`

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Sep 2, 23:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 2, 23:20 UTC

Identified - We would like to inform you that we have identified intermittent issues on Itaú's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 2, 22:47 UTC

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Sep 2, 22:15 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 2, 21:05 UTC

Identified - We would like to inform you that we have identified intermittent issues on Itaú's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 2, 18:39 UTC

Resolved - This incident has been resolved.
Sep 2, 14:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 2, 14:33 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 2, 14:23 UTC

Resolved - This incident has been resolved.
Sep 2, 13:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 2, 13:21 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 2, 13:10 UTC

Resolved - This incident has been resolved.
Sep 2, 11:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 2, 11:19 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 2, 11:09 UTC

Resolved - This incident has been resolved.
Sep 2, 10:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 2, 09:35 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 1, 23:14 UTC

Chile - Banco Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 2, 09:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 2, 08:52 UTC

Identified - We would like to inform you that Banco Falabella is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 2, 05:38 UTC

Chile - BCI - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 2, 06:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 2, 06:42 UTC

Identified - We would like to inform you that BCI is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 2, 05:40 UTC

Chile - Transbank - Webpay - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 2, 05:37 UTC

Update - We are continuing to work on a fix for this issue.
Sep 2, 02:40 UTC

Identified - We would like to inform you that Transbank is currently experiencing service disruptions, leading to a degraded conversion rate for the method Webpay. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 2, 00:46 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Sep 2, 03:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 2, 03:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 2, 03:11 UTC

Sep `1`, `2026`

Resolved - This incident has been resolved.
Sep 1, 21:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 1, 21:05 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Sep 1, 19:42 UTC

Resolved - This incident has been resolved.
Sep 1, 21:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 1, 21:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 1, 21:22 UTC

Brazil - PicPay - Open Finance Issues

Resolved - This incident has been resolved.
Sep 1, 16:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 1, 15:55 UTC

Identified - We would like to inform you that we have identified intermittent issues on PicPay's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Sep 1, 13:40 UTC

Resolved - This incident has been resolved.
Sep 1, 13:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 1, 13:48 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 1, 13:38 UTC

Resolved - This incident has been resolved.
Sep 1, 12:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 1, 12:23 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Aug 31, 23:20 UTC

Colombia - PSE - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 1, 06:00 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues
Sep 1, 05:23 UTC

Identified - We would like to inform you that Nequi is currently presenting issues on their side, resulting in intermittences in the approval of payments through PSE. All D24 services are fully operational. We are closely monitoring the situation and will update this incident as soon as possible.
Sep 1, 04:25 UTC

Chile - Banco de Chile - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 1, 02:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 1, 01:55 UTC

Identified - We would like to inform you that Banco de Chile is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Sep 1, 01:04 UTC

Colombia - Bancolombia - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 1, 01:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 1, 01:04 UTC

Identified - We would like to inform you that Bancolombia is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Aug 31, 23:42 UTC

Aug `31`, `2026`

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Aug 31, 20:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 31, 20:36 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 31, 20:26 UTC

Chile - Payouts - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 31, 15:48 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 31, 15:03 UTC

Investigating - We are currently investigating this issue.
Aug 31, 08:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 31, 07:40 UTC

Investigating - We are currently investigating this issue.
Aug 31, 06:40 UTC

Resolved - This incident has been resolved.
Aug 31, 09:49 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Aug 30, 23:18 UTC

Brazil - Banco do Brasil - Open Finance Issues

Resolved - This incident has been resolved.
Aug 31, 08:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 31, 07:40 UTC

Identified - We would like to inform you that we have identified intermittent issues on Banco do Brasil's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Aug 31, 06:02 UTC

Resolved - This incident has been resolved.
Aug 31, 06:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 31, 06:20 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 31, 06:09 UTC

Resolved - This incident has been resolved.
Aug 31, 05:57 UTC

Update - We are now seeing the conversion rates reaching the expected values for Pix payments. However, the issues affecting payout completion are still ongoing, we will continue monitoring and inform you regarding any news.
Aug 31, 05:24 UTC

Update - We would like to inform you that we have identified that the issues with PicPay are currently impacting Pix transactions.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Aug 31, 05:13 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 31, 04:52 UTC

Resolved - This incident has been resolved.
Aug 31, 01:38 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 31, 01:28 UTC

Identified - We want to inform you that Caixa has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Aug 31, 00:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 31, 00:16 UTC

Identified - We want to inform you that Caixa has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Aug 30, 23:23 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 30, 23:13 UTC

Identified - We want to inform you that Caixa has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Aug 30, 22:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 30, 22:10 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 30, 21:39 UTC

Aug `30`, `2026`

Resolved - This incident has been resolved.
Aug 30, 10:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 30, 09:32 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Aug 29, 23:20 UTC

Aug `29`, `2026`

Chile - Banco Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 29, 22:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 29, 22:52 UTC

Identified - We would like to inform you that Banco Falabella is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Aug 29, 21:57 UTC

Colombia - PSE - ACH - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 29, 16:48 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of any further issues.
Aug 29, 16:33 UTC

Identified - We would like to inform you that ACH Colombia is currently facing issues on their side, resulting in a decrease in the conversion rate that is impacting payments through PSE for all banks. We want to assure you that all D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Aug 29, 15:36 UTC

Colombia - PSE - ACH - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 29, 14:25 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of any further issues.
Aug 29, 14:15 UTC

Update - We would like to inform you that ACH Colombia is currently facing issues on their side, resulting in a decrease in the conversion rate that is impacting payments through PSE for all banks. We want to assure you that all D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Aug 29, 12:31 UTC

Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Aug 29, 11:29 UTC

Resolved - This incident has been resolved.
Aug 29, 11:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 29, 11:24 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Aug 28, 23:18 UTC

Brazil - Itau - Open Finance Issues

Resolved - This incident has been resolved.
Aug 29, 08:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 29, 08:00 UTC

Identified - We would like to inform you that we have identified intermittent issues on Itau's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Aug 29, 07:11 UTC

Resolved - This incident has been resolved.
Aug 29, 08:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 29, 08:01 UTC

Identified - We would like to inform you that BBVA is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Aug 29, 06:22 UTC

Resolved - This incident has been resolved.
Aug 29, 07:09 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 29, 06:58 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 29, 06:48 UTC

Colombia - PSE - ACH - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 29, 01:43 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 29, 01:18 UTC

Identified - We would like to inform you that ACH Colombia is currently facing issues on their side, resulting in a decrease in the conversion rate that is impacting payments through PSE for all banks. We want to assure you that all D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Aug 28, 22:55 UTC

Aug `28`, `2026`

Colombia - PSE - ACH - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 28, 22:00 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 28, 21:48 UTC

Identified - We would like to inform you that ACH Colombia is currently facing issues on their side, resulting in a decrease in the conversion rate that is impacting payments through PSE for all banks. We want to assure you that all D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Aug 28, 16:24 UTC

Investigating - We are currently investigating this issue.
Aug 28, 16:17 UTC

Resolved - This incident has been resolved.
Aug 28, 12:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 28, 12:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 28, 12:29 UTC

Resolved - This incident has been resolved.
Aug 28, 11:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 28, 11:43 UTC

Identified - We would like to inform you that we have identified intermittent issues on Santander's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Aug 28, 10:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 28, 10:21 UTC

Identified - We would like to inform you that we have identified intermittent issues on Santander's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Aug 28, 09:43 UTC

Resolved - This incident has been resolved.
Aug 28, 11:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 28, 11:41 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 28, 11:31 UTC

Resolved - This incident has been resolved.
Aug 28, 11:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 28, 11:28 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Aug 27, 23:23 UTC

Colombia - PSE - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 28, 06:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 28, 05:59 UTC

Identified - We would like to inform you that PSE is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Aug 28, 05:12 UTC

Resolved - This incident has been resolved.
Aug 28, 01:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 28, 01:52 UTC

Identified - We would like to inform you that we have identified intermittent issues on Santander's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Aug 28, 00:51 UTC