D24 Status

Resolved - This incident has been resolved.
Feb 4, 10:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 4, 10:14 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 4, 09:50 UTC

Pix - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Feb 4, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 09:00 UTC

Scheduled - We would like to inform you that we are scheduling a maintenance window for Pix on Wednesday, February 4th, starting at 09:00 AM UTC with a duration of one hour.
We will be using this Maintenance Window to implement the new MED 2.0 functionality, in compliance with BACEN regulations. During this period, Pix transactions may experience intermittent issues.
Feb 3, 12:36 UTC

Resolved - This incident has been resolved.
Feb 4, 07:35 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 4, 07:25 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 4, 07:14 UTC

Resolved - This incident has been resolved.
Feb 4, 05:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 4, 05:33 UTC

Update - We would like to inform you that we have identified that the issues with Banco Inter are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Feb 4, 05:23 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 4, 04:31 UTC

Feb 3, 2026

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 3, 23:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 3, 17:48 UTC

Update - We want to inform you that Banco Nequi is again presenting issues on their side, resulting in intermittences in the approval of payments through PSE.
We are closely monitoring the situation and will update this incident as soon as any news becomes available
Feb 3, 16:31 UTC

Update - We are now seeing the conversion rates reaching the expected values for PSE payments using Nequi. However, the Banco Nequi method is now presenting issues, resulting in low conversion rates.
We are closely monitoring this situation and will provide updates in case of any improvements.
Feb 3, 16:29 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences for PSE payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Feb 3, 13:39 UTC

Peru - Tupay - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 3, 09:48 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 3, 09:36 UTC

Investigating - We are currently investigating this issue.
Feb 3, 09:03 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 3, 09:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 3, 01:29 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences in the approval of PSE payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Feb 2, 23:53 UTC

Resolved - This incident has been resolved.
Feb 3, 08:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 3, 07:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 3, 07:42 UTC

Resolved - This incident has been resolved.
Feb 3, 08:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 3, 07:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 3, 07:42 UTC

Brasil - Payouts - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 3, 05:51 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 3, 05:48 UTC

Investigating - We are currently investigating this issue.
Feb 3, 04:14 UTC

Resolved - This incident has been resolved.
Feb 3, 03:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 3, 03:27 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 3, 03:16 UTC

Feb 2, 2026

Resolved - This incident has been resolved.
Feb 2, 20:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 20:27 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 2, 20:16 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Feb 2, 17:29 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 17:18 UTC

Identified - We want to inform you that Bradesco has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Feb 2, 16:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 16:47 UTC

Identified - We want to inform you that Bradesco has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Feb 2, 16:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 16:25 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 2, 16:04 UTC

Chile - BCI - Home Banking Issues

Resolved - This incident has been resolved.
Feb 2, 16:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 2, 14:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of BCI payments due to an error on their HomeBanking application, affecting the method itself. All D24 services are fully functional.
We are closely monitoring the situation and will provide updates in case of any improvements.
Feb 2, 07:24 UTC

Resolved - This incident has been resolved.
Feb 2, 07:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 07:42 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 2, 07:32 UTC

Resolved - This incident has been resolved.
Feb 2, 07:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 07:41 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 2, 07:31 UTC

Chile - Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 2, 07:09 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 2, 06:23 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Feb 2, 04:13 UTC

Resolved - This incident has been resolved.
Feb 2, 03:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 02:57 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 2, 02:46 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Feb 2, 02:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 02:12 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 2, 02:01 UTC

Feb 1, 2026

Resolved - This incident has been resolved.
Feb 1, 20:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 1, 20:38 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 1, 20:27 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Feb 1, 16:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 1, 15:56 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 1, 14:50 UTC

Resolved - This incident has been resolved.
Feb 1, 11:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 1, 11:04 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Feb 1, 10:23 UTC

Chile - BCI - Home Banking Issues

Resolved - This incident has been resolved.
Feb 1, 10:00 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 1, 09:14 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of BCI payments due to an error on their HomeBanking application, affecting the method itself. All D24 services are fully functional.
We are closely monitoring the situation and will provide updates in case of any improvements.
Jan 31, 23:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 31, 21:50 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of BCI payments due to an error on their HomeBanking application, affecting the method itself. All D24 services are fully functional.
We are closely monitoring the situation and will provide updates in case of any improvements.
Jan 31, 18:02 UTC

Peru - BCP - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 1, 03:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 1, 02:53 UTC

Identified - We would like to inform you that BCP is presenting issues on their side, resulting in an intermittence that affects Tupay and PagoEfectivo payments.
We are closely monitoring the situation and will update this incident as soon as we see any improvements. We would like to assure you that all D24 services are operating without any disruptions.
Jan 31, 21:00 UTC

Investigating - We are currently investigating this issue.
Jan 31, 20:45 UTC

Jan 31, 2026

Mexico - SPEI - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 31, 14:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 31, 14:55 UTC

Investigating - We are currently investigating this issue.
Jan 30, 19:59 UTC

Resolved - This incident has been resolved.
Jan 31, 09:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 31, 08:43 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jan 31, 08:24 UTC

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 31, 09:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 31, 08:54 UTC

Identified - We would like to inform you that Yape is presenting issues on their platform, resulting in lower conversion rates for Tupay QR payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jan 31, 08:28 UTC

Resolved - This incident has been resolved.
Jan 31, 05:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 31, 05:46 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 31, 05:36 UTC

Mexico - BBVA - Intermittences

Resolved - his incident has been resolved.
Jan 31, 01:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 31, 01:27 UTC

Identified - We would like to inform you that BBVA has been presenting issues on their side, resulting in an intermittence that affects BBVA Bancomer payments. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we see any improvements.
Jan 30, 22:38 UTC

Jan 30, 2026

Resolved - This incident has been resolved.
Jan 30, 15:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 30, 15:34 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 30, 15:24 UTC

Jan 29, 2026

Chile - Webpay - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 29, 23:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 29, 22:37 UTC

Investigating - We are currently investigating this issue.
Jan 29, 17:21 UTC

Jan 28, 2026

Resolved - This incident has been resolved.
Jan 28, 23:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 23:11 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 23:01 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 28, 21:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 28, 21:13 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences in the approval of PSE payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Jan 28, 19:37 UTC

Resolved - This incident has been resolved.
Jan 28, 19:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 19:18 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 19:07 UTC

Resolved - This incident has been resolved.
Jan 28, 14:24 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 14:13 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 14:03 UTC

D24 - System Intermittences

Resolved - This incident has been resolved.
Jan 28, 13:56 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 28, 13:52 UTC

Investigating - We are currently investigating this issue.
Jan 28, 13:45 UTC

Resolved - This incident has been resolved.
Jan 28, 11:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 10:53 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 10:11 UTC

Resolved - This incident has been resolved.
Jan 28, 08:14 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 08:04 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 07:53 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Jan 28, 04:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 03:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 03:40 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Jan 28, 03:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 03:21 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 03:11 UTC

Jan 27, 2026

Peru - Pago Efectivo - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 27, 16:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 27, 16:19 UTC

Investigating - We are currently investigating this issue.
Jan 27, 15:23 UTC

Resolved - This incident has been resolved.
Jan 27, 06:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 27, 06:44 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Jan 27, 06:34 UTC

Update - We would like to inform you that we have identified that the issues with PagSeguro are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Jan 27, 06:24 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 27, 06:13 UTC

Resolved - This incident has been resolved.
Jan 27, 05:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 27, 05:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 27, 05:29 UTC

Jan 26, 2026

Resolved - This incident has been resolved.
Jan 26, 22:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 26, 21:54 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 26, 21:44 UTC

Resolved - This incident has been resolved.
Jan 26, 21:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 26, 21:07 UTC

Update - We are continuing to work on a fix for this issue.
Jan 26, 19:59 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jan 26, 19:57 UTC

Chile - Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 26, 18:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 26, 17:47 UTC

Update - We want to inform you that the issues with Banco Falabella are currently also impacting Webpay payments.
Our team is actively monitoring the situation, and we will keep you updated as soon as there are any improvements.
Jan 26, 13:00 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jan 26, 07:38 UTC

Colombia - Bancolombia - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 26, 16:27 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 26, 16:18 UTC

Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jan 26, 14:39 UTC

Resolved - This incident has been resolved.
Jan 26, 10:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 26, 10:18 UTC

Identified - We want to inform you that Santander has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Jan 26, 10:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 26, 09:57 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 26, 09:46 UTC

Resolved - This incident has been resolved.
Jan 26, 09:35 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 26, 09:23 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 26, 09:13 UTC

Resolved - This incident has been resolved.
Jan 26, 08:43 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 26, 08:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 26, 08:22 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Jan 26, 08:39 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 26, 08:28 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 26, 08:18 UTC

Resolved - This incident has been resolved.
Jan 26, 07:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 26, 06:58 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 26, 06:48 UTC

Resolved - This incident has been resolved.
Jan 26, 01:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 26, 00:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 26, 00:40 UTC

Jan 25, 2026

Colombia - Bancolombia - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 25, 12:21 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 25, 11:32 UTC

Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jan 25, 10:19 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Jan 25, 07:43 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 25, 07:33 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 25, 07:12 UTC

Colombia - PSE - ACH Maintenance

Completed - The scheduled maintenance has been completed.
Jan 25, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 04:00 UTC

Scheduled - We would like to inform you that ACH-PSE has scheduled an internal maintenance window for Sunday, January 25, 2026, between 04:00 and 07:00 AM UTC. During this time, the PSE payment service may experience intermittent issues with the creation and approval of transactions.
Jan 19, 23:31 UTC

Resolved - This incident has been resolved.
Jan 25, 04:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 25, 04:37 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 25, 04:27 UTC

Jan 24, 2026

Brazil - Santander - Open Finance Issues

Resolved - This incident has been resolved.
Jan 24, 18:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 24, 18:04 UTC

Update - We would like to inform you that issues on Santander’s side are still causing instability in their Open Finance (ITP) service, affecting bank transfers. All D24 services remain fully functional.

We will continue to monitor this incident and will inform you as soon as any updates become available.
Jan 24, 13:28 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Santander. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
Jan 23, 23:14 UTC

Colombia - ACH - PSE - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 24, 08:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring throughout ACH maintenance and inform you of further issues.
Jan 24, 08:34 UTC

Identified - We would like to inform you that ACH-PSE is undergoing an internal maintenance. During this time, the PSE payment service may experience intermittent issues when creating and approving transactions
Jan 24, 08:07 UTC

Investigating - We are currently investigating this issue.
Jan 24, 05:52 UTC

Resolved - This incident has been resolved.
Jan 24, 02:38 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 24, 02:28 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 24, 02:18 UTC

Chile - Banco Estado - HomeBanking Issues

Resolved - This incident has been resolved.
Jan 24, 01:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 24, 00:31 UTC

Identified - We would like to inform you that Banco Estado is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the methods and Bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jan 23, 21:28 UTC

Jan 23, 2026

Ecuador - Banco Guayaquil - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 23, 15:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 23, 15:36 UTC

Investigating - We are currently investigating this issue.
Jan 23, 01:51 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
Jan 23, 14:09 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 23, 13:59 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
Jan 23, 13:21 UTC

Resolved - This incident has been resolved.
Jan 23, 10:21 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 23, 10:11 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 23, 09:59 UTC

Peru - BCP - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 23, 10:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 23, 09:58 UTC

Identified - We would like to inform you that BCP is presenting issues on their side, resulting in an intermittence that affects Tupay payments.
We are closely monitoring the situation and will update this incident as soon as we see any improvements. We would like to assure you that all D24 services are operating without any disruptions.
Jan 23, 09:33 UTC

Jan 22, 2026

Resolved - This incident has been resolved.
Jan 22, 16:43 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 22, 16:33 UTC

Identified - We want to inform you that Banco Inter has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Jan 22, 15:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 22, 15:40 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 22, 14:56 UTC

Resolved - This incident has been resolved.
Jan 22, 15:25 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 22, 15:15 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 22, 15:04 UTC

Mexico - Scheduled Maintenance Window for SPEI and Payouts

Completed - The scheduled maintenance has been completed.
Jan 22, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 06:00 UTC

Scheduled - We would like to inform you that SPEI has scheduled an internal maintenance window for Thursday, January 22th, 2026, from 06:00 to 09:00 UTC. During this time, the SPEI payment service may experience intermittent issues when creating and approving transactions. Payouts from Mexico may also face delays. We encourage you to take the appropriate measures.
Jan 20, 19:02 UTC

Chile - Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 22, 07:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 22, 06:20 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jan 22, 04:21 UTC

Brazil - Nubank - Home Banking Issues

Resolved - This incident has been resolved.
Jan 22, 06:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 22, 06:22 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Nubank payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 22, 06:01 UTC

Resolved - This incident has been resolved.
Jan 22, 05:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 22, 04:46 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jan 22, 03:22 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
Jan 22, 00:14 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 22, 00:08 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
Jan 21, 22:53 UTC

Resolved - This incident has been resolved.
Jan 22, 00:13 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 21, 23:27 UTC

Jan 21, 2026

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Jan 21, 22:20 UTC

Update - We are continuing to work on a fix for this issue.
Jan 21, 18:20 UTC

Identified - We would like to inform you that we have identified issues on Itaú's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Itaú are not affected, and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
Jan 21, 18:14 UTC

Resolved - This incident has been resolved.
Jan 21, 22:20 UTC

Update - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 21, 18:38 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 21, 18:17 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 21, 18:06 UTC

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Jan 21, 16:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 21, 16:36 UTC

Identified - We would like to inform you that we have identified issues on Itaú's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Itaú are not affected, and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
Jan 21, 14:26 UTC