D24 Status

Resolved - This incident has been resolved.
Jul 10, 04:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 10, 03:48 UTC

Update - We would like to inform you that we have identified that the issues with Santander are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Jul 10, 00:22 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 10, 00:11 UTC

Jul 9, 2025

Chile - Santander - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 9, 03:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 9, 02:17 UTC

Identified - We want to inform you that Banco Santander is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 9, 01:45 UTC

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 9, 01:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 9, 01:25 UTC

Identified - We would like to inform you that Yape is presenting issues on their platform resulting in lower conversion rates for Tupay QR payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 9, 00:44 UTC

Jul 8, 2025

Resolved - This incident has been resolved.
Jul 8, 14:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 8, 14:08 UTC

Identified - We want to inform you that Banco Inter has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Jul 8, 13:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 8, 13:47 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 8, 13:36 UTC

Resolved - This incident has been resolved.
Jul 8, 09:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 8, 09:40 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 8, 09:29 UTC

Resolved - This incident has been resolved.
Jul 8, 03:43 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 8, 03:33 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 8, 03:22 UTC

Jul 7, 2025

Colombia - Bancolombia - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 7, 17:29 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 7, 17:24 UTC

Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 7, 16:51 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Jul 7, 06:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 7, 06:27 UTC

Update - We would like to inform you that we have identified that the issues with PicPay are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Jul 7, 06:06 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 7, 05:45 UTC

Jul 6, 2025

Resolved - This incident has been resolved.
Jul 6, 23:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 6, 22:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 6, 22:41 UTC

Resolved - This incident has been resolved.
Jul 6, 20:15 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 6, 19:38 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jul 6, 19:06 UTC

Chile - Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 6, 13:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 6, 13:08 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 6, 06:42 UTC

Colombia - Bancolombia - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 6, 13:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 6, 12:51 UTC

Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 6, 11:08 UTC

Resolved - This incident has been resolved.
Jul 6, 09:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 6, 06:37 UTC

Update - We are continuing to work on a fix for this issue.
Jul 6, 05:35 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jul 6, 05:16 UTC

Chile - Local Banks - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 6, 06:41 UTC

Update - We are continuing to work on a fix for this issue.
Jul 6, 05:43 UTC

Identified - We would like to inform you that local Chilean banks are currently experiencing issues on their side, resulting in lower conversion rates for Santander, Banco Falabela, Banco Estado and Bank Transfer.
All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
Jul 6, 04:13 UTC

Jul 5, 2025

Resolved - This incident has been resolved.
Jul 5, 02:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 5, 02:31 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 5, 02:21 UTC

Resolved - This incident has been resolved.
Jul 5, 00:05 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 4, 23:55 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 4, 23:44 UTC

Jul 4, 2025

Resolved - This incident has been resolved.
Jul 4, 21:48 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 4, 21:37 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 4, 21:27 UTC

Resolved - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 4, 20:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 4, 19:33 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 4, 18:46 UTC

Resolved - This incident has been resolved.
Jul 4, 20:53 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 4, 20:46 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 4, 18:43 UTC

Brazil - Nubank - Home Banking Issues

Resolved - This incident has been resolved.
Jul 4, 19:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 4, 19:06 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Nubank payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 4, 18:55 UTC

Resolved - This incident has been resolved.
Jul 4, 18:48 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 4, 18:41 UTC

Identified - We want to inform you that Caixa has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Jul 4, 18:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 4, 18:26 UTC

Identified - We want to inform you that Caixa has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Jul 4, 18:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 4, 17:55 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 4, 17:44 UTC

Colombia - Bancolombia - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 4, 16:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 4, 15:41 UTC

Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 4, 15:12 UTC

Resolved - This incident has been resolved.
Jul 4, 13:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 4, 12:50 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 4, 12:40 UTC

Jul 3, 2025

Resolved - This incident has been resolved.
Jul 3, 13:05 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 3, 12:30 UTC

Investigating - We are currently investigating this issue.
Jul 3, 10:35 UTC

Resolved - This incident has been resolved.
Jul 3, 08:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 3, 08:15 UTC

Identified - We want to inform you that Santander has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Jul 3, 07:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 3, 07:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 3, 07:22 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Jul 3, 08:25 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 3, 08:15 UTC

Identified - We want to inform you that PicPay has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Jul 3, 07:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 3, 07:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 3, 07:22 UTC

Resolved - This incident has been resolved.
Jul 3, 05:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for PIX transactions and payouts. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 3, 05:28 UTC

Update - We are continuing to work on a fix for this issue.
Jul 3, 02:30 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting PIX transactions and payouts through Caixa bank. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 3, 02:18 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 3, 03:38 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 3, 03:13 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences in the approval of payments through PSE and the method itself. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Jul 3, 00:24 UTC

AWS Infrastructure Incident – Multiple Services Affected

Resolved - This incident has been resolved.
Jul 3, 02:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 3, 01:47 UTC

Investigating - We are currently investigating this issue.
Jul 3, 01:42 UTC

Jul 2, 2025

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 2, 20:29 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 2, 18:08 UTC

Investigating - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 2, 16:18 UTC

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 2, 17:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 2, 17:04 UTC

Identified - We would like to inform you that Yape is presenting issues on their platform again, resulting in lower conversion rates for the method itself and Tupay. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 2, 16:41 UTC

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 2, 16:25 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 2, 16:22 UTC

Identified - We would like to inform you that Yape is presenting issues on their platform, resulting in lower conversion rates for the method itself and Tupay. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 2, 16:05 UTC

Resolved - This incident has been resolved.
Jul 2, 12:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 2, 12:40 UTC

Investigating - We are currently investigating this issue.
Jul 2, 11:22 UTC

Resolved - This incident has been resolved.
Jul 2, 04:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 2, 04:49 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 2, 04:07 UTC

Chile - Santander - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 2, 03:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 2, 03:11 UTC

Identified - We want to inform you that Banco Santander is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 1, 18:56 UTC

Resolved - This incident has been resolved.
Jul 2, 01:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 2, 01:08 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 2, 00:48 UTC

Jul 1, 2025

Chile - Santander - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 1, 17:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 1, 17:03 UTC

Update - We want to inform you that the issues with Banco Santander are currently also impacting Webpay and Bank Transfer payments.
Our team is actively monitoring the situation, and we will keep you updated as soon as there are any improvements.
Jul 1, 15:08 UTC

Identified - We want to inform you that Banco Santander is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 1, 14:47 UTC

Resolved - This incident has been resolved.
Jul 1, 13:24 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 1, 13:06 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 1, 12:49 UTC

Jun 30, 2025

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Jun 30, 18:51 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 30, 18:41 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 30, 18:30 UTC

Resolved - This incident has been resolved.
Jun 30, 11:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 30, 11:20 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 30, 11:10 UTC

Resolved - This incident has been resolved.
Jun 30, 03:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jun 30, 02:08 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jun 30, 01:34 UTC

Jun 29, 2025

Resolved - This incident has been resolved.
Jun 29, 21:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 29, 20:59 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 29, 20:49 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Jun 29, 20:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 29, 19:49 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 29, 19:39 UTC

Resolved - This incident has been resolved.
Jun 29, 18:55 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 29, 18:45 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 29, 18:34 UTC

Resolved - This incident has been resolved.
Jun 29, 10:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jun 29, 10:44 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jun 29, 10:18 UTC

Jun 28, 2025

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Jun 28, 05:25 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 28, 05:15 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 28, 04:13 UTC

Resolved - This incident has been resolved.
Jun 28, 02:15 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 28, 01:54 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 28, 01:43 UTC

Resolved - This incident has been resolved.
Jun 28, 00:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 27, 23:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 27, 23:42 UTC

Jun 27, 2025

Resolved - This incident has been resolved.
Jun 27, 15:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 27, 15:16 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 27, 15:06 UTC

Resolved - This incident has been resolved.
Jun 27, 02:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 27, 02:16 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 27, 02:06 UTC

Jun 26, 2025

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Jun 26, 16:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 26, 16:16 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Jun 26, 16:06 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 26, 15:55 UTC

Resolved - This incident has been resolved.
Jun 26, 15:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 26, 15:26 UTC

Identified - We would like to inform you that we have identified that the issues with Bradesco are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Jun 26, 15:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 26, 15:06 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 26, 14:55 UTC

Resolved - This incident has been resolved.
Jun 26, 13:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 26, 13:07 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 26, 12:54 UTC

Resolved - This incident has been resolved.
Jun 26, 12:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 26, 12:29 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 26, 12:18 UTC

Chile - Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jun 26, 09:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jun 26, 08:17 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jun 26, 04:11 UTC