D24 Status

Jul `29`, `2026`

Resolved - This incident has been resolved.
Jul 29, 17:27 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 29, 16:47 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 29, 15:47 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Jul 29, 12:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 29, 12:33 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 29, 12:23 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 29, 12:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 29, 11:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 29, 11:29 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 29, 07:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 29, 07:06 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 29, 06:55 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Jul 29, 03:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 29, 03:21 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 29, 03:11 UTC

Jul `28`, `2026`

Chile - BCI - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 28, 23:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 28, 23:16 UTC

Identified - We want to inform you that BCI is presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 28, 17:04 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Jul 28, 22:14 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 28, 22:04 UTC

Identified - We want to inform you that PicPay has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Jul 28, 21:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 28, 21:22 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 28, 21:12 UTC

Mexico - Spei - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 28, 20:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 28, 20:35 UTC

Investigating - We are currently investigating this issue.
Jul 28, 20:22 UTC

Brazil - Bradesco - Open Finance Issues

Resolved - This incident has been resolved.
Jul 28, 14:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 28, 13:38 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 28, 12:23 UTC

Chile - Santander - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 28, 07:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 28, 06:34 UTC

Identified - We would like to inform you that Santander is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Jul 28, 05:32 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Jul 28, 06:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 28, 06:31 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 28, 06:20 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 28, 00:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 27, 23:39 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences for the method itself and PSE payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Jul 27, 23:02 UTC

Jul `27`, `2026`

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 27, 19:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 27, 19:03 UTC

Identified - We would like to inform you that BBVA is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Jul 27, 17:37 UTC

Brazil - Bradesco - Open Finance Issues

Resolved - This incident has been resolved.
Jul 27, 19:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 27, 19:07 UTC

Identified - We would like to inform you that we have identified intermittent issues on Bradesco's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 27, 18:03 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 27, 14:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 27, 14:09 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 27, 13:55 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Jul 27, 14:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 27, 13:58 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 27, 13:48 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Jul 27, 13:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 27, 12:58 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 27, 12:47 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 27, 11:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 27, 11:07 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 27, 10:55 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Jul 27, 08:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 27, 08:32 UTC

Identified - We want to inform you that PicPay has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Jul 27, 08:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 27, 07:59 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 27, 07:48 UTC

D24 - Scheduled Maintenance Window

Completed - The scheduled maintenance has been completed.
Jul 27, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 07:00 UTC

Scheduled - We would like to inform you that we are scheduling a maintenance window on Monday, July 27th, between 07:00 and 08:00 AM UTC. We will be using this window to perform routine maintenance activities on our infrastructure.
Within this period, our Cashin and Cashout APIs, as well as our back office, may experience intermittent issues.
Jul 20, 17:55 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 27, 06:18 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 27, 06:08 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 27, 05:58 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Jul 27, 04:23 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 27, 04:13 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 27, 04:02 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Jul 27, 04:18 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 27, 04:07 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 27, 03:57 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Jul 27, 03:48 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 27, 03:38 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 27, 03:27 UTC

Chile - Santander - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 27, 03:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 27, 02:56 UTC

Identified - We want to inform you that Santander Chile is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 27, 02:31 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Jul 27, 01:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 27, 01:46 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 27, 01:25 UTC

Jul `26`, `2026`

Colombia - Bancolombia - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 26, 20:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 26, 19:40 UTC

Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 26, 16:55 UTC

Brazil - Santander - Open Finance Issues

Resolved - This incident has been resolved.
Jul 26, 16:39 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 26, 16:06 UTC

Identified - We would like to inform you that we have identified intermittent issues on Santander 's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 26, 10:37 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 26, 15:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 26, 15:18 UTC

Identified - We would like to inform you that Banco Estado is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Jul 26, 11:10 UTC

Chile - BCI - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 26, 15:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 26, 15:09 UTC

Identified - We would like to inform you that BCI is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Jul 26, 13:38 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 26, 14:15 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 26, 11:50 UTC

Update - We are continuing to work on a fix for this issue.
Jul 26, 06:57 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI methods. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jul 26, 06:55 UTC

Chile - BCI - Home Banking Issues

Resolved - This incident has been resolved.
Jul 26, 10:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 26, 09:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of BCI payments due to an error on their HomeBanking application, affecting the method itself and bank transfers. All D24 services are fully functional.
We are closely monitoring the situation and will provide updates in case of any improvements.
Jul 26, 04:47 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Jul 26, 07:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 26, 07:18 UTC

Identified - We would like to inform you that we have identified that the issues with Banco do Brasil are currently impacting the completion of payouts for their customers and is once again affecting Pix payments.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Jul 26, 07:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 26, 06:57 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 26, 06:27 UTC

Colombia - PSE - ACH - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 26, 06:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 26, 06:32 UTC

Identified - We would like to inform you that ACH Colombia is currently facing issues on their side, resulting in a decrease in the conversion rate that is impacting payments through PSE for all banks. We want to assure you that all D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Jul 26, 05:29 UTC

Jul `25`, `2026`

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 25, 18:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 25, 18:50 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jul 25, 18:16 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 25, 05:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 25, 05:19 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 25, 05:09 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 25, 04:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 25, 03:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 25, 03:42 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 25, 01:51 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 25, 01:22 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences for PSE payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Jul 25, 00:51 UTC

Jul `24`, `2026`

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Jul 24, 22:21 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 24, 22:09 UTC

Identified - We would like to inform you that we have identified intermittent issues on Itaú's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 24, 21:26 UTC

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Jul 24, 21:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 24, 21:11 UTC

Identified - We would like to inform you that we have identified intermittent issues on Itaú's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 24, 20:47 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Jul 24, 19:14 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 24, 19:04 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 24, 18:53 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
Jul 24, 18:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 24, 18:33 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 24, 17:58 UTC

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Jul 24, 18:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 24, 18:35 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Itaú. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 24, 17:38 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 24, 08:24 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 24, 07:16 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jul 24, 06:43 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 24, 08:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 24, 07:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 24, 07:41 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 24, 07:15 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 24, 06:34 UTC

Identified - We would like to inform you that Banco Estado is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Jul 24, 06:17 UTC

Brazil - Banco do Brasil - Open Finance Issues

Resolved - This incident has been resolved.
Jul 24, 04:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 24, 02:21 UTC

Identified - We would like to inform you that we have identified intermittent issues on the Banco do Brasil's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 24, 00:47 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
Jul 24, 00:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 23, 23:53 UTC

Identified - We would like to inform you that we have identified intermittent issues on the Caixa's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 23, 21:48 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Jul 24, 00:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 23, 23:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 23, 21:46 UTC

Jul `23`, `2026`

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Jul 23, 23:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 23, 23:33 UTC

Identified - We would like to inform you that we have identified intermittent issues on the Itaú's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 23, 20:37 UTC

Chile - Santander - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 23, 23:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 23, 23:33 UTC

Identified - We want to inform you that Santander Chile is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 23, 21:29 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 23, 21:13 UTC

Identified - We want to inform you that Santander Chile is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 23, 20:42 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Jul 23, 19:24 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 23, 19:14 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 23, 19:03 UTC

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Jul 23, 19:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 23, 19:08 UTC

Identified - We would like to inform you that we have identified intermittent issues on the Itaú's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 23, 17:27 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
Jul 23, 19:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 23, 19:07 UTC

Update - We would like to inform you that we have identified intermittent issues on the Caixa's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 23, 18:41 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 23, 18:37 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 23, 16:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 23, 16:17 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 23, 16:07 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Jul 23, 07:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 23, 07:46 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 23, 07:36 UTC

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Jul 23, 07:14 UTC

Identified - We would like to inform you that we have identified intermittent issues on the Itaú's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 23, 05:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 23, 03:49 UTC

Identified - We would like to inform you that we have identified intermittent issues on the Itaú's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 23, 02:23 UTC

Brazil - Santander - Open Finance Issues

Resolved - This incident has been resolved.
Jul 23, 03:50 UTC

Identified - We would like to inform you that we have identified intermittent issues on the Santander's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 23, 01:32 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 23, 03:38 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 23, 03:07 UTC

Identified - We would like to inform you that Banco Estado is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Jul 23, 02:28 UTC

Jul `22`, `2026`

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Jul 22, 22:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 22, 22:01 UTC

Identified - We would like to inform you that we have identified intermittent issues on the Itaú's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 22, 20:42 UTC

Brazil - Santander - Open Finance Issues

Resolved - This incident has been resolved.
Jul 22, 20:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 22, 20:10 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Santander. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 22, 17:39 UTC

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Jul 22, 19:09 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 22, 18:50 UTC

Identified - We would like to inform you that we have identified intermittent issues on the Itaú's side affecting payments via Open Finance (ITP). All D24 services are fully operational.
We will continue to monitor this incident with the bank and provide updates as soon as there are any developments.
Jul 22, 18:14 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
Jul 22, 19:09 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 22, 18:51 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 22, 17:45 UTC

Colombia - Bancolombia - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 22, 18:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 22, 18:02 UTC

Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jul 22, 16:12 UTC

Brazil - Banco Inter - Home Banking Issues

Resolved - This incident has been resolved.
Jul 22, 07:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 22, 07:46 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 22, 07:35 UTC

Chile - Webpay - Transbank Issues

Resolved - This incident has been resolved.
Jul 22, 05:51 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 22, 04:42 UTC

Identified - We want to inform you that we are observing a decrease in conversion rates for WebPay due to a maintenance on Transbank's side. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Jul 22, 04:17 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Jul 22, 05:05 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 22, 04:54 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 22, 03:51 UTC

Brazil - Banco Inter - Open Finance Issues

Resolved - This incident has been resolved.
Jul 22, 01:25 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 22, 01:17 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Banco Inter. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
Jul 21, 21:54 UTC

Jul `21`, `2026`

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Jul 21, 20:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 21, 20:23 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 21, 20:12 UTC

Brazil - Bradesco - Open Finance Issues

Resolved - This incident has been resolved.
Jul 21, 09:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 21, 08:54 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Bradesco. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 20, 16:18 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 20, 09:39 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Bradesco. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 19, 10:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 19, 07:33 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Bradesco. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 19, 06:40 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
Jul 21, 05:51 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 21, 03:58 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 20, 22:34 UTC

Jul `20`, `2026`

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Jul 20, 18:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 20, 18:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 20, 18:20 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Jul 20, 08:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 20, 08:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 20, 07:59 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 20, 07:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 20, 07:27 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 20, 07:16 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 20, 03:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 20, 01:50 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jul 19, 23:50 UTC

Jul `19`, `2026`

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 19, 23:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 19, 23:07 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences for PSE payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Jul 19, 18:49 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Jul 19, 23:18 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 19, 23:07 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 19, 22:57 UTC

Colombia - Bre-B - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 19, 12:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 19, 12:20 UTC

Investigating - We would like to inform you that Bre-B is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Jul 19, 10:10 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 19, 11:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 19, 11:03 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jul 19, 10:18 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 19, 10:55 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 19, 10:45 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 19, 10:34 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 19, 09:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 19, 08:02 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jul 19, 07:34 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Jul 19, 07:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 19, 07:11 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 19, 06:29 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 19, 05:09 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 19, 04:59 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 19, 04:49 UTC

Brazil - Bradesco - Open Finance Issues

Resolved - This incident has been resolved.
Jul 19, 02:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 19, 01:35 UTC

Identified - We would like to inform you that Bradesco is once again experiencing instability in its Open Finance (ITP) service, which is affecting bank transfers. All D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
Jul 18, 19:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 18, 18:51 UTC

Identified - We would like to inform you that Bradesco is once again experiencing instability in its Open Finance (ITP) service, which is affecting bank transfers. All D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
Jul 18, 15:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 18, 13:08 UTC

Identified - We would like to inform you that Bradesco is once again experiencing instability in its Open Finance (ITP) service, which is affecting bank transfers. All D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
Jul 18, 12:18 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 18, 11:03 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Bradesco. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 18, 10:18 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 19, 01:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 19, 01:40 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 19, 01:29 UTC

Jul `18`, `2026`

Brazil - Itau - Open Finance Issues

Resolved - This incident has been resolved.
Jul 18, 20:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 18, 20:46 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Itau. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
Jul 18, 19:30 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 18, 17:24 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 18, 17:03 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences for PSE payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Jul 18, 15:17 UTC

Brazil - Nubank - Home Banking Issues

Resolved - This incident has been resolved.
Jul 18, 12:35 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 18, 12:25 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Nubank payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 18, 12:15 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 18, 08:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 18, 07:57 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jul 18, 07:22 UTC

Brazil - Bradesco - Open Finance Issues

Resolved - This incident has been resolved.
Jul 18, 08:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 18, 07:57 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Bradesco. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 18, 07:05 UTC

Colombia - BREB - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 18, 03:05 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 18, 02:21 UTC

Investigating - We are currently investigating this issue.
Jul 17, 20:19 UTC

Jul `17`, `2026`

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Jul 17, 20:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 17, 20:01 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 17, 19:49 UTC

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Jul 17, 18:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 17, 18:13 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Itaú. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 17, 17:44 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 17, 18:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 17, 17:18 UTC

Identified - We would like to inform you that Banco Estado is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Jul 17, 17:01 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
Jul 17, 16:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 17, 15:58 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 17, 14:32 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 17, 14:48 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 17, 14:38 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 17, 14:27 UTC

Colombia - Bre-B - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 17, 11:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 17, 09:54 UTC

Identified - We would like to inform you that Bre-B is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.
Jul 17, 09:03 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jul 17, 08:05 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jul 17, 07:52 UTC

Update - We would like to inform you that we have identified that the issues with Santander are currently impacting the completion of payouts for their customers. However, the Pix payments are now reaching the expected conversion rates.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Jul 17, 07:31 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jul 17, 07:20 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jul 17, 08:00 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jul 17, 07:24 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jul 17, 06:24 UTC

Jul `16`, `2026`

Brazil - Itaú - Open Finance Issues

Resolved - This incident has been resolved.
Jul 16, 22:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jul 16, 21:54 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Itaú. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Jul 16, 21:23 UTC

Jul `15`, `2026`

No incidents reported.

All Systems Operational

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