D24 Status

Resolved - This incident has been resolved.
Apr 28, 11:27 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 28, 11:06 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 28, 10:56 UTC

Resolved - This incident has been resolved.
Apr 28, 02:55 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 28, 02:44 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 28, 02:34 UTC

Chile - Banco Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 28, 02:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 28, 01:57 UTC

Identified - We want to inform you that issues on Banco Falabella application are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Apr 28, 00:38 UTC

Apr 27, 2026

Resolved - This incident has been resolved.
Apr 27, 19:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 19:23 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 27, 19:12 UTC

Resolved - This incident has been resolved.
Apr 27, 17:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 16:37 UTC

Identified - We want to inform you that Itaú has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Apr 27, 16:27 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 15:53 UTC

Identified - We want to inform you that Itaú has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Apr 27, 15:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 15:11 UTC

Identified - We want to inform you that Itaú has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Apr 27, 14:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 14:48 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 27, 14:36 UTC

Resolved - This incident has been resolved.
Apr 27, 15:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 14:50 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 27, 14:39 UTC

Resolved - This incident has been resolved.
Apr 27, 14:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 14:46 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 27, 14:35 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 27, 13:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 27, 12:34 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Apr 27, 12:03 UTC

Resolved - This incident has been resolved.
Apr 27, 11:29 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 11:18 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 27, 11:08 UTC

Resolved - This incident has been resolved.
Apr 27, 11:05 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 10:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 27, 10:11 UTC

Resolved - This incident has been resolved.
Apr 27, 10:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 10:49 UTC

Identified - We want to inform you that Itaú has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Apr 27, 10:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 10:18 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 27, 10:07 UTC

Resolved - This incident has been resolved.
Apr 27, 09:27 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 09:17 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 27, 09:06 UTC

Colombia - PSE - ACH Maintenance

Completed - The scheduled maintenance has been completed.
Apr 27, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 06:00 UTC

Scheduled - We would like to inform you that ACH-PSE has scheduled an internal maintenance window for Monday, April 27, 2026, between 06:00 and 09:00 AM UTC. During this time, the PSE payment service may experience intermittent issues with the creation and approval of transactions.
Apr 23, 22:21 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Apr 27, 07:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 07:16 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Apr 27, 07:05 UTC

Update - We would like to inform you that we have identified that the issues with PagSeguro are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Apr 27, 06:44 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 27, 06:33 UTC

Resolved - This incident has been resolved.
Apr 27, 05:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 27, 05:47 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 27, 05:37 UTC

Apr 26, 2026

Chile - Payouts - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 26, 16:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 26, 15:26 UTC

Investigating - We are currently investigating this issue.
Apr 26, 09:34 UTC

Resolved - This incident has been resolved.
Apr 26, 12:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 26, 12:41 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 26, 12:31 UTC

Chile - Local Banks - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 26, 09:33 UTC

Monitoring - We are now seeing the conversion rates of payins reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 26, 08:57 UTC

Update - We are continuing to work on a fix for this issue.
Apr 26, 05:51 UTC

Identified - We would like to inform you that local Chilean banks are currently experiencing issues on their side, resulting in lower CR for Bank Transfers and Chilean payouts.
All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
Apr 26, 04:27 UTC

Resolved - This incident has been resolved.
Apr 26, 08:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 26, 08:03 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 26, 07:52 UTC

Colombia - PSE - ACH - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 26, 08:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 26, 07:33 UTC

Update - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 26, 07:26 UTC

Identified - We would like to inform you that ACH Colombia is currently facing issues on their side, resulting in a decrease in the conversion rate that is impacting payments through PSE for all banks. We want to assure you that all D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Apr 26, 05:49 UTC

Resolved - This incident has been resolved.
Apr 26, 03:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 26, 03:07 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 26, 02:56 UTC

Resolved - This incident has been resolved.
Apr 26, 01:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 26, 01:33 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 26, 01:22 UTC

Resolved - This incident has been resolved.
Apr 26, 01:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 26, 00:56 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 26, 00:46 UTC

Resolved - This incident has been resolved.
Apr 26, 00:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 26, 00:30 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 25, 22:58 UTC

Apr 25, 2026

Resolved - This incident has been resolved.
Apr 25, 22:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 25, 21:59 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 25, 20:21 UTC

Resolved - This incident has been resolved.
Apr 25, 19:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Apr 25, 18:55 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
Apr 25, 18:33 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 25, 08:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 25, 07:48 UTC

Identified - We would like to inform you that Banco Estado is currently presenting an error on their Home Banking application resulting in lower conversion rates for the method, affecting payments through BankTransfer as well. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Apr 25, 07:17 UTC

Colombia - Banco Daviplata - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 25, 06:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 25, 05:38 UTC

Identified - We would like to inform you that Banco Daviplata is currently presenting issues on their side, resulting in intermittences in the approval of payments through PSE. All D24 services are fully operational. We are closely monitoring the situation and will update this incident as soon as possible.
Apr 25, 05:07 UTC

Resolved - This incident has been resolved.
Apr 25, 04:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 25, 04:34 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 25, 03:20 UTC

Resolved - This incident has been resolved.
Apr 25, 04:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 25, 03:56 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 25, 02:11 UTC

Apr 24, 2026

Colombia - BREB - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 24, 22:23 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 24, 21:33 UTC

Investigating - We are currently investigating this issue.
Apr 24, 18:30 UTC

D24 - Cashin Completion Intermittence

Resolved - We would like to inform you that between 08:13 PM and 08:26 PM UTC, completion transactions were impacted due to a technical issue. The issue has already been resolved.
Apr 24, 21:20 UTC

Colombia - Banco Daviplata - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 24, 17:39 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 24, 17:12 UTC

Identified - We would like to inform you that Banco Daviplata is currently presenting issues on their side, resulting in intermittences in the approval of payments through PSE. All D24 services are fully operational. We are closely monitoring the situation and will update this incident as soon as possible.
Apr 24, 04:53 UTC

Resolved - This incident has been resolved.
Apr 24, 13:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 24, 13:46 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 24, 13:35 UTC

Resolved - This incident has been resolved.
Apr 24, 12:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 24, 12:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 24, 12:18 UTC

Resolved - This incident has been resolved.
Apr 24, 06:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 24, 06:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 24, 06:21 UTC

Resolved - This incident has been resolved.
Apr 24, 06:05 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 24, 05:55 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 24, 05:44 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 24, 03:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 24, 03:32 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences for the method and PSE payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Apr 24, 03:21 UTC

Resolved - This incident has been resolved.
Apr 24, 03:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 24, 02:50 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 24, 02:39 UTC

Resolved - This Incident has been resolved.
Apr 24, 01:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 24, 01:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 24, 01:31 UTC

Apr 23, 2026

Resolved - This Incidente has been resolved.
Apr 23, 23:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 23, 23:09 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 23, 19:31 UTC

Resolved - This incident has been resolved.
Apr 23, 21:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 23, 21:48 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 23, 21:37 UTC

Resolved - This incident has been resolved.
Apr 23, 21:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 23, 20:30 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 23, 20:19 UTC

Resolved - This incident has been resolved.
Apr 23, 18:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 23, 18:41 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 23, 18:31 UTC

Resolved - This incident has been resolved.
Apr 23, 16:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 23, 16:34 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 23, 16:24 UTC

Resolved - This incident has been resolved.
Apr 23, 13:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 23, 13:26 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 23, 13:16 UTC

Resolved - This incident has been resolved.
Apr 23, 08:11 UTC

Update - We are continuing to monitor for any further issues.
Apr 23, 08:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 23, 07:37 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 23, 03:16 UTC

Resolved - This incident has been resolved.
Apr 23, 07:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 23, 06:53 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 23, 06:43 UTC

Peru - PagoEfectivo - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 23, 04:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 23, 03:58 UTC

Investigating - We are currently investigating this issue.
Apr 23, 03:39 UTC

Resolved - This incident has been resolved.
Apr 23, 03:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 23, 03:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 23, 03:29 UTC

Apr 22, 2026

Colombia - BREB - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 22, 21:40 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 22, 21:21 UTC

Investigating - We are currently investigating this issue.
Apr 22, 20:17 UTC

Resolved - This incident has been resolved.
Apr 22, 16:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 22, 16:29 UTC

Update - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting ITP and PIX transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 22, 15:59 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 22, 15:48 UTC

Resolved - This incident has been resolved.
Apr 22, 04:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 22, 04:09 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 22, 03:59 UTC

Apr 21, 2026

Resolved - This incident has been resolved.
Apr 21, 14:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 21, 14:31 UTC

Identified - We would like to inform you that we have identified issues on Caixa's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Caixa are not affected and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
Apr 21, 04:23 UTC

Brazil - Mercado Pago - Home Banking Issues

Resolved - This incident has been resolved.
Apr 21, 08:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 21, 07:53 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 21, 07:43 UTC

Resolved - This incident has been resolved.
Apr 21, 02:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 21, 02:25 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 21, 02:14 UTC

Resolved - This incident has been resolved.
Apr 21, 02:09 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 21, 01:59 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 21, 01:48 UTC

Apr 20, 2026

Resolved - This incident has been resolved.
Apr 20, 23:21 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 23:10 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 20, 22:59 UTC

Resolved - This incident has been resolved.
Apr 20, 22:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 22:23 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 20, 22:13 UTC

Resolved - This incident has been resolved.
Apr 20, 18:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 18:01 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 20, 17:49 UTC

Resolved - This incident has been resolved.
Apr 20, 17:15 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 17:04 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 20, 16:54 UTC

Resolved - This incident has been resolved.
Apr 20, 12:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 12:46 UTC

Identified - We would like to inform you that we have identified that the issues with Itaú are currently impacting Pix transactions.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Apr 20, 12:25 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 12:14 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 20, 12:04 UTC

Resolved - This incident has been resolved.
Apr 20, 12:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 12:19 UTC

Identified - We want to inform you that Santander has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Apr 20, 11:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 11:05 UTC

Identified - We want to inform you that Santander has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Apr 20, 10:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 10:33 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 20, 10:23 UTC

Mexico - OXXO - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 20, 11:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 20, 11:21 UTC

Identified - We would like to inform you that OXXO is experiencing issues on their side, resulting in intermittence that is affecting payment approvals. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we observe any improvements.
Apr 20, 10:21 UTC

Resolved - This incident has been resolved.
Apr 20, 09:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 08:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 20, 08:41 UTC

Colombia - PSE - ACH Maintenance

Completed - The scheduled maintenance has been completed.
Apr 20, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 06:00 UTC

Scheduled - We would like to inform you that ACH-PSE has scheduled an internal maintenance window for Saturday, April 20, 2026, between 06:00 and 09:00 AM UTC. During this time, the PSE payment service may experience intermittent issues with the creation and approval of transactions.
Apr 17, 16:59 UTC

Resolved - This incident has been resolved.
Apr 20, 07:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 07:31 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 20, 07:20 UTC

Resolved - This incident has been resolved.
Apr 20, 07:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 07:26 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 20, 07:16 UTC

Resolved - This incident has been resolved.
Apr 20, 07:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 07:25 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 20, 07:14 UTC

Resolved - This incident has been resolved.
Apr 20, 02:39 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 20, 02:29 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 20, 02:18 UTC

Apr 19, 2026

Resolved - This incident has been resolved.
Apr 19, 16:43 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 19, 16:22 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 19, 16:11 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 19, 12:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 19, 11:38 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Apr 19, 08:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 19, 07:43 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Apr 19, 07:11 UTC

Update - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Apr 19, 07:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 19, 07:07 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Apr 19, 06:47 UTC

Brazil - Banco Inter - Open Finance Issues

Resolved - This incident has been resolved.
Apr 19, 09:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 19, 09:33 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Banco Inter. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
Apr 18, 16:36 UTC

Resolved - This incident has been resolved.
Apr 19, 09:26 UTC

Identified - We would like to inform you that we have identified issues on Caixa's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Caixa are not affected and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
Apr 19, 01:41 UTC

Resolved - This incident has been resolved.
Apr 19, 00:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 19, 00:18 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 19, 00:08 UTC

Apr 18, 2026

Resolved - This incident has been resolved.
Apr 18, 15:48 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 18, 15:38 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 18, 15:27 UTC

Colombia - Local Banks - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 18, 06:13 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 18, 05:51 UTC

Identified - We would like to inform you that Banco Daviplata and Davivienda are currently presenting issues on their side resulting in intermittences on the approval of payments through PSE. All D24 services are fully operational. We are closely monitoring the situation and will update this incident as soon as possible.
Apr 18, 05:23 UTC

Resolved - This Incidente has been Resolved.
Apr 18, 01:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 18, 01:56 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 18, 01:45 UTC

Apr 17, 2026

Resolved - This incident has been resolved.
Apr 17, 20:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for deposits through Open Finance (ITP) service. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 17, 19:43 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
Apr 17, 14:58 UTC

Resolved - This incident has been resolved.
Apr 17, 18:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 17, 18:15 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 17, 18:03 UTC

Resolved - This incident has been resolved.
Apr 17, 06:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 17, 05:50 UTC

Identified - We want to inform you that PicPay has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Apr 17, 05:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 17, 04:48 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 17, 04:37 UTC

Brazil - Mercado Pago - Home Banking Issues

Resolved - This incident has been resolved.
Apr 17, 05:13 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 17, 05:03 UTC

Update - We would like to inform you that we have identified that the issues with Mercado Pago are currently impacting Pix transactions. However, the payout completion is now reaching the expected conversion rates.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Apr 17, 04:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 17, 04:10 UTC

Resolved - This incident has been resolved.
Apr 17, 05:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 17, 05:02 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 17, 04:51 UTC

Resolved - This incident has been resolved.
Apr 17, 05:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 17, 04:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 17, 04:41 UTC

Resolved - This incident has been resolved.
Apr 17, 05:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 17, 04:50 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 17, 04:08 UTC

Resolved - This incident has been resolved.
Apr 17, 02:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 17, 02:31 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 17, 02:20 UTC

Apr 16, 2026

Colombia - Local Banks - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 16, 22:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 16, 22:14 UTC

Identified - We would like to inform you that Local Banks in Colombia are presenting issues on their side affecting PSE method. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Apr 16, 21:50 UTC

Investigating - We are currently investigating this issue.
Apr 16, 21:32 UTC

Brazil - Nubank - Open Finance Issues

Resolved - This incident has been resolved.
Apr 16, 18:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 16, 18:02 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Nubank. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
Apr 16, 15:13 UTC

Resolved - This incident has been resolved.
Apr 16, 08:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 16, 08:21 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 16, 08:09 UTC

Resolved - This incident has been resolved.
Apr 16, 06:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 16, 06:25 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 16, 05:32 UTC

Apr 15, 2026

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Apr 15, 21:24 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 15, 20:33 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences for PSE payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Apr 15, 18:19 UTC

Chile - Webpay - Transbank Issues

Resolved - This incident has been resolved.
Apr 15, 16:38 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Apr 15, 15:48 UTC

Investigating - We are currently investigating this issue.
Apr 15, 15:23 UTC

Resolved - This incident has been resolved.
Apr 15, 08:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 15, 08:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 15, 08:28 UTC

Resolved - This incident has been resolved.
Apr 15, 07:13 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 15, 07:03 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 15, 06:51 UTC

Resolved - This incident has been resolved.
Apr 15, 06:38 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 15, 06:27 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 15, 06:16 UTC

Resolved - This incident has been resolved.
Apr 15, 06:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Apr 15, 05:57 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 15, 05:46 UTC