D24 Status

Feb 10, 2026

Resolved - This incident has been resolved.
Feb 10, 18:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 10, 18:34 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 10, 18:23 UTC

Chile - Banco Estado - HomeBanking Issues

Resolved - This incident has been resolved.
Feb 10, 12:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 10, 12:39 UTC

Investigating - We would like to inform you that Banco Estado is currently experiencing an error in its Home Banking application, resulting in lower conversion rates for the method itself and Bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates if there are any improvements.
Feb 10, 11:50 UTC

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 10, 11:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 10, 10:39 UTC

Identified - We would like to inform you that Yape is presenting issues on their platform, resulting in lower conversion rates for Tupay QR payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Feb 10, 09:07 UTC

Brazil - Mercado Pago - Home Banking Issues

Resolved - This incident has been resolved.
Feb 10, 08:13 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 10, 08:03 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 10, 07:50 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Feb 10, 06:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 10, 06:20 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 10, 05:28 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Feb 10, 05:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 10, 05:18 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 10, 04:57 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Feb 10, 03:14 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 10, 03:04 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 10, 02:53 UTC

Feb 9, 2026

Brazil - Banco Inter - Home Banking Issues

Resolved - This incident has been resolved.
Feb 9, 18:35 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 9, 18:25 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 9, 18:14 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Feb 9, 13:27 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 9, 13:17 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 9, 13:06 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Feb 9, 09:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 9, 09:07 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 9, 08:56 UTC

Chile - Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 9, 08:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 9, 08:03 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Feb 9, 03:54 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Feb 9, 04:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 9, 04:43 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 9, 04:22 UTC

Feb 8, 2026

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 8, 17:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 8, 17:00 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences in the approval of payments through the method itself and PSE. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Feb 8, 16:49 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 8, 13:00 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 8, 11:58 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Feb 8, 07:37 UTC

Feb 7, 2026

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Feb 7, 17:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 7, 17:26 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 7, 17:15 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Feb 7, 16:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 7, 16:42 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 7, 16:23 UTC

Brazil - Central Bank - Pix System Intermittences

Resolved - This incident has been resolved.
Feb 7, 16:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 7, 15:49 UTC

Update - We would like to inform you that we have identified that the issues with the Central Bank also impact the completion of payouts for several banks.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Feb 7, 14:51 UTC

Identified - We would like to inform you that we have identified an incident with the Brazilian Central Bank system causing intermittent issues with payment processing for several banks. This is currently affecting all transactions and may result in delays for our customers. However, we want to assure you that all D24 services are fully functional despite this incident. We will closely monitor the situation with the Central Bank system and provide updates in case of any improvements.
Feb 7, 14:48 UTC

Mexico - SPEI - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 7, 09:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 7, 09:33 UTC

Investigating - We are currently investigating this issue.
Feb 7, 09:14 UTC

Peru - BCP/Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 7, 09:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 7, 09:11 UTC

Identified - We would like to inform you that BCP/Yape is presenting issues on their platform, resulting in lower conversion rates for Tupay QR payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Feb 7, 07:52 UTC

Brazil - Santander - Open Finance Issues

Resolved - This incident has been resolved.
Feb 7, 06:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 7, 06:04 UTC

Update - We would like to inform you that issues on Santander's side are still causing instability in their Open Finance (ITP) service, affecting bank transfers. All D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
Feb 7, 05:32 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Santander. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
Feb 7, 04:20 UTC

Feb 6, 2026

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Feb 6, 23:14 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 6, 23:04 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 6, 22:53 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Feb 6, 20:14 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 6, 20:03 UTC

Update - We are now seeing the conversion rates reaching the expected values for Pix payments. However, the issues affecting payout completion are still ongoing, we will continue monitoring and inform you regarding any news.
Feb 6, 19:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 6, 19:41 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Feb 6, 20:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 6, 19:56 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 6, 19:45 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Feb 6, 18:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 6, 18:04 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Feb 6, 17:53 UTC

Update - We would like to inform you that we have identified that the issues with Santander are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Feb 6, 17:42 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 6, 17:32 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Feb 6, 17:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 6, 17:46 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 6, 17:35 UTC

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 6, 09:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 6, 09:05 UTC

Update - We would like to inform you that Yape is presenting issues on their platform, resulting in lower conversion rates for Tupay QR payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Feb 6, 08:36 UTC

Identified - We would like to inform you that BCP is presenting issues on their side, resulting in an intermittence that affects Tupay payments.
We are closely monitoring the situation and will update this incident as soon as we see any improvements. We would like to assure you that all D24 services are operating without any disruptions.
Feb 6, 08:24 UTC

Feb 5, 2026

Peru - Payouts - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 5, 09:13 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 5, 08:00 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of BCP payments due to an error on their HomeBanking application, affecting payouts for BCP and Yape. All D24 services are fully functional.
We are closely monitoring the situation and will provide updates in case of any improvements.
Feb 5, 06:47 UTC

Investigating - We are currently investigating this issue.
Feb 5, 06:10 UTC

Feb 4, 2026

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Feb 4, 10:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 4, 10:14 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 4, 09:50 UTC

Pix - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Feb 4, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 09:00 UTC

Scheduled - We would like to inform you that we are scheduling a maintenance window for Pix on Wednesday, February 4th, starting at 09:00 AM UTC with a duration of one hour.
We will be using this Maintenance Window to implement the new MED 2.0 functionality, in compliance with BACEN regulations. During this period, Pix transactions may experience intermittent issues.
Feb 3, 12:36 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Feb 4, 07:35 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 4, 07:25 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 4, 07:14 UTC

Brazil - Banco Inter - Home Banking Issues

Resolved - This incident has been resolved.
Feb 4, 05:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 4, 05:33 UTC

Update - We would like to inform you that we have identified that the issues with Banco Inter are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Feb 4, 05:23 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 4, 04:31 UTC

Feb 3, 2026

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 3, 23:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 3, 17:48 UTC

Update - We want to inform you that Banco Nequi is again presenting issues on their side, resulting in intermittences in the approval of payments through PSE.
We are closely monitoring the situation and will update this incident as soon as any news becomes available
Feb 3, 16:31 UTC

Update - We are now seeing the conversion rates reaching the expected values for PSE payments using Nequi. However, the Banco Nequi method is now presenting issues, resulting in low conversion rates.
We are closely monitoring this situation and will provide updates in case of any improvements.
Feb 3, 16:29 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences for PSE payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Feb 3, 13:39 UTC

Peru - Tupay - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 3, 09:48 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 3, 09:36 UTC

Investigating - We are currently investigating this issue.
Feb 3, 09:03 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 3, 09:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 3, 01:29 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences in the approval of PSE payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Feb 2, 23:53 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Feb 3, 08:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 3, 07:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 3, 07:42 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Feb 3, 08:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 3, 07:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 3, 07:42 UTC

Brasil - Payouts - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 3, 05:51 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 3, 05:48 UTC

Investigating - We are currently investigating this issue.
Feb 3, 04:14 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Feb 3, 03:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 3, 03:27 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 3, 03:16 UTC

Feb 2, 2026

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Feb 2, 20:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 20:27 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 2, 20:16 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Feb 2, 17:29 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 17:18 UTC

Identified - We want to inform you that Bradesco has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Feb 2, 16:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 16:47 UTC

Identified - We want to inform you that Bradesco has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Feb 2, 16:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 16:25 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 2, 16:04 UTC

Chile - BCI - Home Banking Issues

Resolved - This incident has been resolved.
Feb 2, 16:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 2, 14:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of BCI payments due to an error on their HomeBanking application, affecting the method itself. All D24 services are fully functional.
We are closely monitoring the situation and will provide updates in case of any improvements.
Feb 2, 07:24 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Feb 2, 07:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 07:42 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 2, 07:32 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Feb 2, 07:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 07:41 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 2, 07:31 UTC

Chile - Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 2, 07:09 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 2, 06:23 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Feb 2, 04:13 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Feb 2, 03:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 02:57 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 2, 02:46 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Feb 2, 02:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 2, 02:12 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 2, 02:01 UTC

Feb 1, 2026

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Feb 1, 20:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 1, 20:38 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 1, 20:27 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Feb 1, 16:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Feb 1, 15:56 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Feb 1, 14:50 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 1, 11:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 1, 11:04 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Feb 1, 10:23 UTC

Chile - BCI - Home Banking Issues

Resolved - This incident has been resolved.
Feb 1, 10:00 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 1, 09:14 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of BCI payments due to an error on their HomeBanking application, affecting the method itself. All D24 services are fully functional.
We are closely monitoring the situation and will provide updates in case of any improvements.
Jan 31, 23:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 31, 21:50 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of BCI payments due to an error on their HomeBanking application, affecting the method itself. All D24 services are fully functional.
We are closely monitoring the situation and will provide updates in case of any improvements.
Jan 31, 18:02 UTC

Peru - BCP - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Feb 1, 03:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Feb 1, 02:53 UTC

Identified - We would like to inform you that BCP is presenting issues on their side, resulting in an intermittence that affects Tupay and PagoEfectivo payments.
We are closely monitoring the situation and will update this incident as soon as we see any improvements. We would like to assure you that all D24 services are operating without any disruptions.
Jan 31, 21:00 UTC

Investigating - We are currently investigating this issue.
Jan 31, 20:45 UTC

Jan 31, 2026

Mexico - SPEI - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 31, 14:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 31, 14:55 UTC

Investigating - We are currently investigating this issue.
Jan 30, 19:59 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 31, 09:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 31, 08:43 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jan 31, 08:24 UTC

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 31, 09:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 31, 08:54 UTC

Identified - We would like to inform you that Yape is presenting issues on their platform, resulting in lower conversion rates for Tupay QR payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jan 31, 08:28 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Jan 31, 05:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 31, 05:46 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 31, 05:36 UTC

Mexico - BBVA - Intermittences

Resolved - his incident has been resolved.
Jan 31, 01:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 31, 01:27 UTC

Identified - We would like to inform you that BBVA has been presenting issues on their side, resulting in an intermittence that affects BBVA Bancomer payments. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we see any improvements.
Jan 30, 22:38 UTC

Jan 30, 2026

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Jan 30, 15:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 30, 15:34 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 30, 15:24 UTC

Jan 29, 2026

Chile - Webpay - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 29, 23:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 29, 22:37 UTC

Investigating - We are currently investigating this issue.
Jan 29, 17:21 UTC

Jan 28, 2026

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Jan 28, 23:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 23:11 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 23:01 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 28, 21:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 28, 21:13 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences in the approval of PSE payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Jan 28, 19:37 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Jan 28, 19:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 19:18 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 19:07 UTC

Brazil - Banco Inter - Home Banking Issues

Resolved - This incident has been resolved.
Jan 28, 14:24 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 14:13 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 14:03 UTC

D24 - System Intermittences

Resolved - This incident has been resolved.
Jan 28, 13:56 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 28, 13:52 UTC

Investigating - We are currently investigating this issue.
Jan 28, 13:45 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Jan 28, 11:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 10:53 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 10:11 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Jan 28, 08:14 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 08:04 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 07:53 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Jan 28, 04:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 03:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 03:40 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Jan 28, 03:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 28, 03:21 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 28, 03:11 UTC

Jan 27, 2026

Peru - Pago Efectivo - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Jan 27, 16:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 27, 16:19 UTC

Investigating - We are currently investigating this issue.
Jan 27, 15:23 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Jan 27, 06:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 27, 06:44 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Jan 27, 06:34 UTC

Update - We would like to inform you that we have identified that the issues with PagSeguro are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Jan 27, 06:24 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 27, 06:13 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Jan 27, 05:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 27, 05:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 27, 05:29 UTC

All Systems Operational

About This Site

Scheduled Maintenance

D24 - Scheduled Maintenance Window Feb `12`, `2026` `07:00`-`08:00` UTC

Past Incidents

All Systems Operational

About This Site

Related

Scheduled Maintenance

D24 - Scheduled Maintenance Window Feb 12, 2026 07:00-08:00 UTC

Past Incidents

D24 - Scheduled Maintenance Window Feb `12`, `2026` `07:00`-`08:00` UTC