D24 Status

May 27, 2026

Chile - Santander - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 27, 15:15 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 27, 15:02 UTC

Identified - We want to inform you that Santander Chile is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 27, 14:55 UTC

Brazil - Banco do Brasil - Open Finance

Resolved - This incident has been resolved.
May 27, 09:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 27, 08:10 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Banco do Brasil. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
May 26, 11:24 UTC

Brazil - Mercado Pago - Home Banking Issues

Resolved - This incident has been resolved.
May 27, 08:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 27, 08:25 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 27, 08:15 UTC

Chile - Local Banks - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 27, 06:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 27, 05:39 UTC

Update - We are now seeing the conversion rates reaching the expected values for Scotiabank and Banco Falabella. However, the conversion rates for Banco de Chile, Banco Santander, BCI and Banco Estado are still affected.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 27, 00:59 UTC

Update - We are now seeing the conversion rates reaching the expected values for Banco de Chile, Banco Santander, BCI, Scotiabank and Banco Falabella. However, the conversion rates for Banco Estado is still affected.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 26, 23:46 UTC

Update - We are now seeing the conversion rates reaching the expected values for Banco de Chile, Banco Santander, BCI and Scotiabank. However, the conversion rates for Banco Estado and Banco Falabella are still affected.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 26, 22:13 UTC

Update - We would like to inform you that local Chilean banks are still experiencing issues on their side, resulting in lower CR for Bank Transfers.
All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
May 26, 20:56 UTC

Identified - We would like to inform you that local Chilean banks are currently experiencing issues on their side, resulting in lower CR for Banco Estado, Banco Santander and Banco de Chile.
All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
May 26, 18:19 UTC

Brazil - Banco Inter - Open Finance Issues

Resolved - This incident has been resolved.
May 27, 06:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 27, 05:41 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Banco Inter. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 26, 21:27 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
May 27, 05:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 27, 05:47 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 27, 05:37 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
May 27, 03:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 27, 03:36 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 27, 03:26 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
May 27, 01:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 27, 01:30 UTC

Identified - We want to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 26, 14:17 UTC

Brazil - Bradesco - Open Finance Issues

Resolved - This incident has been resolved.
May 27, 00:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 27, 00:21 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Bradesco. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 26, 15:30 UTC

May 26, 2026

Chile - Webpay - Transbank Issues

Resolved - This incident has been resolved.
May 26, 13:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 26, 13:31 UTC

Identified - We want to inform you that we are observing a decrease in conversion rates for WebPay due to intermittent issues on Transbank's side. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.
May 26, 11:51 UTC

Brazil - Caixa - Open Finance

Resolved - This incident has been resolved.
May 26, 08:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 26, 05:14 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 25, 21:25 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 25, 20:46 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 25, 16:54 UTC

D24 - Scheduled Maintenance Window

Completed - The scheduled maintenance has been completed.
May 26, 07:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 07:00 UTC

Scheduled - We would like to inform you that we are scheduling a maintenance window on Tuesday, May 26th, starting at 07:00 AM UTC with a duration of 45 minutes.
We will be using this Maintenance Window to perform routine maintenance activities on our infrastructure.
Within this maintenance window, our Cashin and Cashout APIs, as well as our back office, may experience intermittent issues.
May 22, 18:32 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
May 26, 06:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 26, 06:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 26, 06:19 UTC

Brazil - Bradesco - Open Finance Issues

Resolved - This incident has been resolved.
May 26, 06:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 26, 05:15 UTC

Identified - We would like to inform you that we have identified issues on Bradesco's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Bradesco are not affected, and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
May 25, 19:02 UTC

May 25, 2026

Ecuador - Banco Guayaquil - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 25, 23:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 25, 23:30 UTC

Investigating - We are currently investigating this issue.
May 25, 22:19 UTC

Brazil - Bradesco - Open Finance Issues

Resolved - This incident has been resolved.
May 25, 18:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 25, 18:32 UTC

Identified - We would like to inform you that we have identified issues on Bradesco's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Bradesco are not affected, and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
May 25, 14:58 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 25, 16:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 25, 16:43 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
May 25, 12:38 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
May 25, 16:53 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 25, 16:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 25, 16:41 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
May 25, 15:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 25, 15:27 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 25, 15:17 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
May 25, 15:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 25, 15:23 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 25, 15:13 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
May 25, 15:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 25, 14:57 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 25, 14:46 UTC

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 25, 11:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 25, 11:05 UTC

Identified - We would like to inform you that BCP/Yape is presenting issues on their platform, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 25, 09:46 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 25, 10:51 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 25, 10:38 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences for the method. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
May 25, 07:35 UTC

Investigating - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences for the method. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
May 25, 07:29 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
May 25, 10:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 25, 10:26 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 25, 10:16 UTC

Brazil - Bradesco - Open Finance Issues

Resolved - This incident has been resolved.
May 25, 08:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 25, 07:35 UTC

Identified - We would like to inform you that we have identified issues on Bradesco's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Bradesco are not affected, and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
May 24, 19:26 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
May 25, 06:15 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 25, 04:54 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 25, 03:07 UTC

May 24, 2026

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
May 24, 20:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 24, 20:32 UTC

Update - We would like to inform you that we have identified that the issues with Santander are currently impacting the completion of payouts for their customers. However, the Pix payments are now reaching the expected conversion rates.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
May 24, 20:21 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 24, 20:11 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
May 24, 20:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 24, 20:23 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 24, 20:13 UTC

Colombia - BREB - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 24, 20:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 24, 19:20 UTC

Identified - We would like to inform you that due to issues on Bre-B's side, the method has been experiencing a degradation in the payment approvals.
We are closely monitoring the situation and will provide updates on this incident as soon as new information becomes available.
May 24, 14:23 UTC

Investigating - We are currently investigating this issue.
May 24, 10:17 UTC

Brazil - Bradesco - Open Finance Issues

Resolved - This incident has been resolved.
May 24, 18:55 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 24, 18:45 UTC

Identified - We would like to inform you that we have identified issues on Bradesco's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Bradesco are not affected, and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
May 24, 17:43 UTC

Brazil - Bradesco - Open Finance Issues

Resolved - This incident has been resolved.
May 24, 16:05 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 24, 15:49 UTC

Identified - We would like to inform you that we have identified issues on Bradesco's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Bradesco are not affected, and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
May 24, 13:45 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 24, 12:14 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 24, 11:13 UTC

Identified - We would like to inform you that the ongoing BBVA issues are also affecting payouts. We are closely monitoring this situation and will provide updates as any news becomes available.
May 24, 10:39 UTC

Update - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
May 24, 08:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 24, 08:08 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
May 24, 06:38 UTC

Chile - Local Banks - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 24, 10:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 24, 09:13 UTC

Identified - We would like to inform you that local Chilean banks are currently experiencing issues on their side, resulting in lower CR for Bank Transfers.
All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
May 24, 04:10 UTC

Colombia - PSE - ACH Maintenance

Completed - The scheduled maintenance has been completed.
May 24, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 02:00 UTC

Scheduled - We would like to inform you that ACH-PSE has scheduled an internal maintenance window for Sunday, May 24, 2026, between 02:00 and 10:00 AM UTC. During this time, the PSE payment service may experience intermittent issues with the creation and approval of transactions.
May 5, 17:27 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
May 24, 08:46 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 24, 08:36 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 24, 07:32 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
May 24, 07:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 24, 06:55 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 24, 06:45 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 24, 05:04 UTC

Update - We are continuing to monitor for any further issues.
May 24, 05:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 24, 04:16 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
May 24, 01:03 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
May 24, 03:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 24, 03:22 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 24, 03:12 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
May 24, 03:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 24, 03:15 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 24, 03:05 UTC

Brazil - Bradesco - Open Finance Issues

Resolved - This incident has been resolved.
May 24, 01:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 24, 01:00 UTC

Identified - We would like to inform you that we have identified issues on Bradesco's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Bradesco are not affected and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
May 24, 00:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 23, 23:26 UTC

Identified - We would like to inform you that we have identified issues on Bradesco's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Bradesco are not affected and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
May 23, 20:55 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
May 24, 01:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 24, 01:45 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 24, 01:35 UTC

May 23, 2026

Chile - Webpay - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 23, 15:21 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 23, 15:07 UTC

Investigating - We are currently investigating this issue.
May 23, 14:42 UTC

Chile - Local Banks - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 23, 14:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 23, 14:30 UTC

Update - We are now seeing the conversion rates reaching the expected values for Banco Falabella. However, the conversion rates for Banco Estado and Bank transfers are still affected.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 23, 11:26 UTC

Update - We would like to inform you that local Chilean banks are currently experiencing issues on their side, resulting in lower CR for Bank Transfers.
All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
May 23, 10:20 UTC

Update - We are continuing to work on a fix for this issue.
May 23, 08:38 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 23, 07:08 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
May 23, 06:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 23, 05:09 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 22, 20:06 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 23, 00:55 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 23, 00:29 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 22, 21:52 UTC

Colombia - Bancolombia - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 23, 00:55 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 23, 00:29 UTC

Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE and Breb payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 22, 21:59 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
May 23, 00:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 23, 00:27 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 22, 22:55 UTC

May 22, 2026

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 22, 21:21 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 22, 19:23 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 22, 18:33 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
May 22, 18:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 22, 18:31 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 22, 18:21 UTC

Brazil - C6 Bank - Open Finance Issues

Resolved - This incident has been resolved.
May 22, 17:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 22, 17:45 UTC

Identified - We would like to inform you that we have again identified issues with Open Finance (ITP), affecting bank transfers for C6 Bank. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 22, 10:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 22, 09:59 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for C6 Bank. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 22, 05:25 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
May 22, 16:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 22, 16:06 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 22, 14:57 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
May 22, 16:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 22, 15:58 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 22, 14:55 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
May 22, 12:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 22, 12:17 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 22, 11:22 UTC

Chile - Webpay - Transbank Issues

Resolved - This incident has been resolved.
May 22, 12:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 22, 12:25 UTC

Identified - We want to inform you that we are observing a decrease in conversion rates for WebPay due to intermittent issues on Transbank's side. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.
May 22, 11:51 UTC

Brazil - Banco Inter - Home Banking Issues

Resolved - This incident has been resolved.
May 22, 09:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 22, 09:48 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 22, 09:37 UTC

Chile - Webpay - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 22, 09:49 UTC

Investigating - We are currently investigating this issue.
May 22, 09:13 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
May 22, 09:24 UTC

Update - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 22, 09:14 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 22, 08:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 22, 07:48 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
May 22, 09:24 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 22, 09:14 UTC

Identified - We want to inform you that Bradesco has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
May 22, 09:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 22, 08:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 22, 07:48 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
May 22, 07:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 22, 07:31 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 22, 07:20 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
May 22, 06:55 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 22, 06:24 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 22, 06:14 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 22, 06:37 UTC

Update - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 22, 06:05 UTC

Monitoring - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 22, 05:01 UTC

Update - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 22, 04:52 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 22, 04:34 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
May 22, 02:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 22, 02:22 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 22, 02:11 UTC

Ecuador - Banco Guayaquil - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 22, 01:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 22, 01:27 UTC

Investigating - We are currently investigating this issue.
May 21, 23:37 UTC

Brazil - Mercado Pago - Open Finance Issues

Resolved - This incident has been resolved.
May 22, 01:40 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 21, 22:07 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Mercado Pago. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 21, 20:50 UTC

May 21, 2026

Brazil - C6 Bank - Open Finance Issues

Resolved - This incident has been resolved.
May 21, 21:40 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 21, 21:30 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for C6 Bank. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 21, 16:20 UTC

Brazil - Banco Inter - Open Finance Issues

Resolved - This incident has been resolved.
May 21, 21:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 21, 21:10 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Banco Inter. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 21, 17:16 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
May 21, 16:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 21, 16:24 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 21, 16:13 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
May 21, 15:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 21, 15:11 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 21, 14:59 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
May 21, 08:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 21, 08:14 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 21, 08:03 UTC

Colombia - BREB - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 21, 08:03 UTC

Investigating - We are currently investigating this issue.
May 21, 03:38 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 21, 06:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 21, 06:15 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 21, 01:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 21, 01:00 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 21, 00:45 UTC

Brazil - Mercado Pago - Home Banking Issues

Resolved - This incident has been resolved.
May 21, 06:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 21, 06:44 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 21, 06:34 UTC

Brazil - Banco do Brasil - Open Finance

Resolved - This incident has been resolved.
May 21, 00:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 20, 23:55 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Banco do Brasil. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
May 20, 20:45 UTC

May 20, 2026

Brazil - Banco Inter - Home Banking Issues

Resolved - This incident has been resolved.
May 20, 14:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 20, 14:47 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 20, 14:37 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
May 20, 14:21 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 20, 14:09 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 20, 13:58 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
May 20, 13:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 20, 13:21 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 20, 13:11 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
May 20, 02:46 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 20, 02:35 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 20, 02:25 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
May 20, 01:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 20, 01:34 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 20, 01:24 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
May 20, 01:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 20, 01:33 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 20, 00:29 UTC

Chile - Local Banks - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 20, 00:00 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 19, 23:52 UTC

Identified - We would like to inform you that local Chilean banks are currently experiencing issues on their side, resulting in lower CR for Bank Transfers, Banco de Chile and BCI.
All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
May 19, 22:49 UTC

May 19, 2026

Chile - Webpay - Transbank Issues

Resolved - This incident has been resolved.
May 19, 19:39 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 19, 19:25 UTC

Identified - We want to inform you that we are observing a decrease in conversion rates for WebPay due to intermittent issues on Transbank's side. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.
May 19, 16:28 UTC

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
May 19, 19:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 19, 18:46 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 19, 15:43 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
May 19, 14:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 19, 14:46 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 19, 13:14 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
May 19, 13:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 19, 13:23 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 19, 13:12 UTC

Mexico - SPEI - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 19, 11:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 19, 11:46 UTC

Investigating - We are currently investigating this issue.
May 19, 09:51 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 19, 06:29 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
May 19, 05:33 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
May 19, 02:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 19, 01:59 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix and ITP transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 18, 23:02 UTC

Ecuador - Banco Guayaquil - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 19, 00:14 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 18, 23:56 UTC

Investigating - We are currently investigating this issue.
May 18, 22:37 UTC

May 18, 2026

Brazil - Caixa - Open Finance Issues

Resolved - This incident has been resolved.
May 18, 19:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 18, 19:21 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 18, 18:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 18, 17:35 UTC

Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
May 18, 15:35 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 18, 17:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 18, 17:35 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 18, 16:43 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
May 18, 15:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 18, 14:41 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 18, 14:30 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
May 18, 10:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 18, 10:20 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 18, 10:09 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
May 18, 09:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 18, 09:20 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 18, 09:09 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
May 18, 09:27 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix and Caixa ITP transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 18, 07:57 UTC

Update - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 18, 07:15 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 17, 22:05 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
May 18, 08:09 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 18, 07:38 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 18, 07:27 UTC

May 17, 2026

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 17, 16:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 17, 14:12 UTC

Identified - We would like to inform you that BCP/Yape is presenting issues on their platform, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 17, 09:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 17, 08:20 UTC

Investigating - We are currently investigating this issue.
May 17, 05:34 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
May 17, 10:38 UTC

Update - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 17, 10:27 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 17, 08:48 UTC

Colombia - BREB - Decrease in Conversion Rates

Resolved - This incident has been resolved.
May 17, 10:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 17, 10:26 UTC

Investigating - We are currently investigating this issue.
May 17, 09:55 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
May 17, 07:31 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 17, 02:03 UTC

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

About This Site

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About This Site

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Past Incidents