We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Jul 01, 2025 - 17:03 UTC
Update
We want to inform you that the issues with Banco Santander are currently also impacting Webpay and Bank Transfer payments. Our team is actively monitoring the situation, and we will keep you updated as soon as there are any improvements.
Posted Jul 01, 2025 - 15:08 UTC
Identified
We want to inform you that Banco Santander is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional. We are closely monitoring this situation and will provide updates in case of any improvements.
Posted Jul 01, 2025 - 14:47 UTC
This incident affected: Payment methods (Chile - Bank Transfer, Chile - Banco Santander, Chile - Webpay).