We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Jun 22, 2025 - 02:42 UTC
Identified
We want to inform you that WebPay is still experiencing lower conversion rates. All D24 services remain fully operational. We are closely monitoring the situation and will provide updates in case of any improvements.
Posted Jun 21, 2025 - 13:52 UTC
Monitoring
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Jun 21, 2025 - 12:27 UTC
Update
We want to inform you that Banco Estado and Bank Transfers are currently showing conversion rates within expected levels. However, WebPay is still experiencing lower conversion rates. All D24 services remain fully operational. We are closely monitoring the situation and will provide updates in case of any improvements.
Posted Jun 21, 2025 - 09:29 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jun 21, 2025 - 05:10 UTC
Identified
We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method, Webpay and bank transfers. All D24 services are fully functional. We are closely monitoring this situation and will provide updates in case of any improvements.
Posted Jun 21, 2025 - 05:09 UTC
This incident affected: Payment methods (Chile - Webpay).