Colombia - ACH - PSE - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.

Posted Mar 15, 2026 - 06:45 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.

Posted Mar 15, 2026 - 05:36 UTC

Identified

We want to inform you that we have identified a decrease in the conversion rates of PSE payments due to an maintenance on their platform. All D24 services are fully operational. We are closely monitoring the situation and will provide updates in case of any improvements.

Posted Mar 15, 2026 - 05:24 UTC

Investigating

We are currently investigating this issue.

Posted Mar 15, 2026 - 05:20 UTC

This incident affected: Payment methods (Colombia - PSE).