We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Posted Jun 01, 2025 - 02:02 UTC
Update
We would like to inform you that Banco Santander continues to experience an error in its Home Banking app, resulting in lower conversion rates for the method. All D24 services are operating perfectly. We are closely monitoring this situation and will provide updates should there be any improvements.
Posted May 31, 2025 - 15:31 UTC
Identified
We want to inform you that Banco Santander (Chile) is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional. We are closely monitoring this situation and will provide updates in case of any improvements.
Posted May 31, 2025 - 00:59 UTC
This incident affected: Payment methods (Chile - Bank Transfer, Chile - Banco Santander).