We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional. We are closely monitoring this situation and will provide updates in case of any improvements.
Posted Oct 20, 2025 - 23:54 UTC
Update
We would like to inform you that Bancolombia and Banco Nequi are currently presenting issues on their side resulting in intermittences on the approval of payments through PSE. All D24 services are fully operational. We are closely monitoring the situation and will update this incident as soon as possible.
Posted Oct 20, 2025 - 15:06 UTC
Identified
We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional. We are closely monitoring this situation and will provide updates in case of any improvements.