Brazil - Caixa - Home Banking Issues

Incident Report for D24

Identified

We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.

Posted Oct 26, 2026 - 06:30 UTC

This incident affects: Payment methods (Brazil - Caixa).