Peru - BCP - Decrease in Conversion Rates
Incident Report for D24
Resolved
This incident has been resolved.
Posted Nov 19, 2024 - 03:16 UTC
Monitoring
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Nov 19, 2024 - 02:01 UTC
Identified
We would like to inform you that BCP is presenting issues on their side, resulting in an intermittence that affects Tupay and PagoEfectivo payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as we see any improvements.
Posted Nov 18, 2024 - 18:28 UTC
Investigating
We are currently investigating this issue.
Posted Nov 18, 2024 - 17:52 UTC
This incident affected: Payment methods (Peru - BCP, Peru - PagoEfectivo, Peru - Tupay).