Chile - Local Banks - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.

Posted Sep 13, 2026 - 04:19 UTC

Monitoring

We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.

Posted Sep 13, 2026 - 04:07 UTC

Update

We would like to inform you that Local Banks in Chile are presenting issues on their side affecting Bank Transfer, BCI, Banco Estado, Banco Falabella, Banco Santander, Itaú and Banco de Chile. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.

Posted Sep 13, 2026 - 03:27 UTC

Identified

We would like to inform you that Local Banks in Chile are presenting issues on their side affecting Local Banks. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.

Posted Sep 13, 2026 - 03:08 UTC

This incident affected: Payment methods (Chile - Bank Transfer, Chile - BCI, Chile - Banco Estado, Chile - Banco Falabella, Chile - Banco Santander, Chile - Itaú, Chile - MercadoPago, Chile - Banco de Chile).