We are now seeing the conversion rates reaching the expected values. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Posted Oct 20, 2025 - 09:54 UTC
Update
We would like to inform you that local Chilean banks are currently experiencing issues on their side, resulting in lower CR for Santander and Banco Falabella. All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
Posted Oct 20, 2025 - 06:05 UTC
Identified
We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional. We are closely monitoring this situation and will provide updates in case of any improvements.