D24 - Scheduled Maintenance Windows
Scheduled Maintenance Report for D24
Completed
The scheduled maintenance has been completed.
Posted Jul 17, 2024 - 09:30 UTC
Verifying
We are glad to inform you that we’ve successfully completed the Maintenance Window activities.
You can now safely return traffic toward our APIs.
We will continue monitoring for the next few hours for any unexpected situations.
Posted Jul 17, 2024 - 08:07 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 17, 2024 - 07:00 UTC
Scheduled
We would like to inform you of a scheduled maintenance window for next Wednesday 17, July 2024, from 07:00 AM to 09:30 AM UTC. During this time, our services will be temporarily taken offline to allow us to perform crucial infrastructure improvements.

Date: July 17th, 2024
Time: 07:00 AM - 09:30 AM UTC
Duration: 2 hours and 30 minutes

Impact on Services:

All of our APIs and backoffice tools will be unavailable for around one hour and any attempts to use our services will result in error responses.
While we anticipate completing the maintenance within approximately one hour, we have reserved a 2-hour and 30-minute window to properly monitor the changes.

These infrastructure enhancements are essential to continue making our systems more resilient, scalable, and efficient; ultimately improving the quality and reliability of the services we provide to you.

If you have any questions or concerns, please do not hesitate to contact your AM or TAM.

Thank you for your cooperation.
Posted Jul 08, 2024 - 15:39 UTC
This scheduled maintenance affected: Cashin APIs, Cashout APIs, and Merchants Portal.