Chile - Banco Santander - Decrease in Conversion Rates
Incident Report for D24
Resolved
This incident has been resolved.
Posted Oct 21, 2024 - 18:53 UTC
Monitoring
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Oct 21, 2024 - 17:57 UTC
Identified
We would like to inform you that Banco Santander is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfer payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Posted Oct 21, 2024 - 15:47 UTC
This incident affected: Payment methods (Chile - Bank Transfer, Chile - Banco Santander).
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