We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Feb 01, 2026 - 09:14 UTC
Identified
We would like to inform you that we have identified a decrease in the conversion rates of BCI payments due to an error on their HomeBanking application, affecting the method itself. All D24 services are fully functional. We are closely monitoring the situation and will provide updates in case of any improvements.
Posted Jan 31, 2026 - 23:11 UTC
Monitoring
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Jan 31, 2026 - 21:50 UTC
Identified
We would like to inform you that we have identified a decrease in the conversion rates of BCI payments due to an error on their HomeBanking application, affecting the method itself. All D24 services are fully functional. We are closely monitoring the situation and will provide updates in case of any improvements.
Posted Jan 31, 2026 - 18:02 UTC
This incident affected: Payment methods (Chile - BCI).