Brazil - Santander - Home Banking Issues
Incident Report for D24
Resolved
This incident has been resolved.
Posted Oct 29, 2024 - 05:48 UTC
Monitoring
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Posted Oct 29, 2024 - 05:38 UTC
Identified
We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Posted Oct 29, 2024 - 05:27 UTC
This incident affected: Payment methods (Brazil - Santander).
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