Ecuador - Banco Pichincha - Decrease in Conversion Rates
Incident Report for D24
Resolved
This incident has been resolved.
Posted Apr 06, 2024 - 11:34 UTC
Monitoring
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Apr 06, 2024 - 09:53 UTC
Identified
We would like to inform you that we have identified a decrease in the conversion rates of Banco Pichincha caused by a platform error on their side. All D24 services are fully operational. We will be monitoring the situation closely and will keep you updated if there are any improvements.
Posted Apr 06, 2024 - 06:15 UTC
Investigating
We are currently investigating this issue.
Posted Apr 06, 2024 - 05:32 UTC
This incident affected: Payment methods (Ecuador - Banco Pichincha).
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