Brasil - Caixa - Open Finance Issues

Incident Report for D24

Resolved

This incident has been resolved.

Posted May 28, 2025 - 23:17 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.

Posted May 28, 2025 - 21:51 UTC

Identified

We would like to inform you that we have identified issues on Caixa's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Caixa are not affected and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.

Posted May 28, 2025 - 21:30 UTC

This incident affected: Payment methods (Brazil - Caixa).