Brazil - PicPay - HomeBanking Issues
Incident Report for D24
Resolved
This incident has been resolved.
Posted Apr 18, 2024 - 12:53 UTC
Monitoring
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Apr 18, 2024 - 12:42 UTC
Identified
We want to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their HomeBanking applications, affecting mainly PIX transactions. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Posted Apr 18, 2024 - 12:07 UTC
This incident affected: Payment methods (Brazil - PicPay).
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