Chile - Banco Falabella - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.

Posted Apr 28, 2026 - 02:16 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.

Posted Apr 28, 2026 - 01:57 UTC

Identified

We want to inform you that issues on Banco Falabella application are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.

Posted Apr 28, 2026 - 00:38 UTC

This incident affected: Payment methods (Chile - Banco Falabella).