Chile - Banco de Chile - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.

Posted Sep 01, 2026 - 02:45 UTC

Monitoring

We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.

Posted Sep 01, 2026 - 01:55 UTC

Identified

We would like to inform you that Banco de Chile is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.

Posted Sep 01, 2026 - 01:04 UTC

This incident affected: Payment methods (Chile - Webpay, Chile - Banco de Chile).