Colombia - Bancolombia - Decrease in Conversion Rates

Incident Report for D24

Identified

We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.

Posted Feb 22, 2026 - 15:00 UTC

This incident affects: Payment methods (Colombia - PSE).