Ecuador - Banco Guayaquil - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.
Posted May 22, 2026 - 01:47 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted May 22, 2026 - 01:27 UTC

Investigating

We are currently investigating this issue.
Posted May 21, 2026 - 23:37 UTC
This incident affected: Payment methods (Ecuador - Banco Guayaquil).