PIX - Outage

Incident Report for D24

Resolved

This incident has been resolved.

Posted Oct 07, 2025 - 01:10 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values and creation and releases of payments are back to normal. We will keep monitoring and inform you of further issues.

Posted Oct 07, 2025 - 00:56 UTC

Identified

We would like to inform you that the BACEN link provider are presenting intermittences, affecting the creation and releases of payments.
We will continue monitoring for improvements and updating this incident.

Posted Oct 06, 2025 - 22:34 UTC

Investigating

We are currently investigating this issue.

Posted Oct 06, 2025 - 22:10 UTC

This incident affected: Payment methods (Brazil - Pix).