Mexico - BBVA - Intermittences

Incident Report for D24

Resolved

his incident has been resolved.

Posted Jan 31, 2026 - 01:56 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.

Posted Jan 31, 2026 - 01:27 UTC

Identified

We would like to inform you that BBVA has been presenting issues on their side, resulting in an intermittence that affects BBVA Bancomer payments. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we see any improvements.

Posted Jan 30, 2026 - 22:38 UTC

This incident affected: Payment methods (Mexico - BBVA Bancomer).