Brasil - Caixa - Open Finance

Incident Report for D24

Resolved

This incident has been resolved.
Posted May 08, 2026 - 22:43 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values for deposits through Open Finance (ITP) service. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Posted May 08, 2026 - 22:32 UTC

Identified

We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Santander and Caixa. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Posted May 08, 2026 - 20:46 UTC
This incident affected: Payment methods (Brazil - Caixa).