Colombia - ACH - PSE - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.

Posted Feb 18, 2026 - 06:30 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.

Posted Feb 18, 2026 - 06:05 UTC

Identified

We would like to inform you that ACH-PSE is undergoing an internal maintenance. During this time, the PSE payment service may experience intermittent issues when creating and approving transactions

Posted Feb 18, 2026 - 05:23 UTC

This incident affected: Payment methods (Colombia - PSE).