Brazil - Caixa - Home Banking Issues

Incident Report for D24

Resolved

This incident has been resolved.

Posted May 07, 2026 - 16:15 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values for deposits through the Open Finance (ITP) service. We will continue monitoring over the next few minutes and close the incident if no further issues arise.

Posted May 07, 2026 - 15:57 UTC

Identified

We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.

Posted May 07, 2026 - 15:06 UTC

This incident affected: Payment methods (Brazil - Caixa).