We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Apr 01, 2026 - 17:19 UTC
Update
We are now seeing the conversion rates reaching the expected values for Pix payments. However, the issues affecting ITP deposits are still ongoing. We will continue to monitor and inform you of any news.
Posted Apr 01, 2026 - 15:10 UTC
Update
We would like to inform you that Caixa is still experiencing issues that are affecting ITP approvals. Additionally, PIX payments are also being impacted. We are actively monitoring the situation and will share updates as soon as new information becomes available.
Posted Apr 01, 2026 - 14:08 UTC
Identified
We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational. We will continue to monitor this incident and inform you of further issues.
Posted Apr 01, 2026 - 13:31 UTC
This incident affected: Payment methods (Brazil - Caixa).