We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted May 14, 2026 - 09:24 UTC
Identified
We would like to inform you that we have identified issues on Santander's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Santander are not affected. All D24 services are fully functional. We will continue monitoring this incident and inform you as soon as any news becomes available.
Posted May 14, 2026 - 08:10 UTC
Monitoring
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted May 14, 2026 - 07:21 UTC
Identified
We would like to inform you that we have identified issues on Santander's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Santander are not affected. All D24 services are fully functional. We will continue monitoring this incident and inform you as soon as any news becomes available.
Posted May 14, 2026 - 01:30 UTC
Monitoring
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted May 13, 2026 - 16:59 UTC
Identified
We would like to inform you that we have identified issues on Santander's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Santander are not affected. All D24 services are fully functional. We will continue monitoring this incident and inform you as soon as any news becomes available.
Posted May 13, 2026 - 10:21 UTC
This incident affected: Payment methods (Brazil - Santander).