Brazil - Open Finance - Platform Issues

Incident Report for D24

Resolved

This incident has been resolved.
Posted Jul 24, 2024 - 23:42 UTC

Monitoring

We are now seeing the conversion rates reaching the expected. We will keep monitoring and inform you of further issues.
Posted Jul 24, 2024 - 22:58 UTC

Identified

We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for all banks. All D24 services are fully operational.
We will continue to monitor this incident and provide updates as soon as there are any developments.
Posted Jul 24, 2024 - 21:31 UTC
This incident affected: Payment methods (Brazil - Banco do Brasil, Brazil - Banrisul, Brazil - Bradesco, Brazil - Caixa, Brazil - Itaú, Brazil - PicPay, Brazil - Santander).