We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Posted Nov 09, 2026 - 09:18 UTC
Monitoring
We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Posted Nov 09, 2026 - 08:22 UTC
Update
We would like to inform you that Banco Daviplata in Colombia is experiencing issues on their side, affecting the Bre-B and PSE methods. All D24 services are fully functional. We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Posted Nov 09, 2026 - 06:35 UTC
Identified
We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional. We are closely monitoring this situation and will provide updates in case of any improvements.
Posted Nov 09, 2026 - 05:43 UTC
This incident affected: Payment methods (Colombia - PSE).