Colombia - Bre-B - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.

Posted Jul 19, 2026 - 12:42 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.

Posted Jul 19, 2026 - 12:20 UTC

Investigating

We would like to inform you that Bre-B is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.

Posted Jul 19, 2026 - 10:10 UTC

This incident affected: Payment methods (Colombia - Bre-B).