Chile - Banco de Chile - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.

Posted Jul 04, 2026 - 16:03 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of any further issues.

Posted Jul 04, 2026 - 16:02 UTC

Identified

We want to inform you that Banco de Chile is presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.

Posted Jul 04, 2026 - 14:56 UTC

This incident affected: Payment methods (Chile - Banco de Chile).