We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Posted May 24, 2026 - 11:13 UTC
Identified
We would like to inform you that the ongoing BBVA issues are also affecting payouts. We are closely monitoring this situation and will provide updates as any news becomes available.
Posted May 24, 2026 - 10:39 UTC
Update
We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional. We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Posted May 24, 2026 - 08:42 UTC
Monitoring
We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Posted May 24, 2026 - 08:08 UTC
Identified
We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional. We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Posted May 24, 2026 - 06:38 UTC
This incident affected: Payouts (Mexico) and Payment methods (Mexico - BBVA Bancomer, Mexico - Spei).