We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Mar 28, 2026 - 04:56 UTC
Update
We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method and payouts. All D24 services are fully functional. We are closely monitoring this situation and will provide updates in case of any improvements.
Posted Mar 28, 2026 - 04:28 UTC
Identified
We want to inform you that issues on Banco Falabella application are currently impacting the completion of payouts for their customers. We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Posted Mar 28, 2026 - 03:57 UTC
This incident affected: Payouts (Chile) and Payment methods (Chile - Banco Falabella).