Ecuador - Banco Guayaquil - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.
Posted Apr 29, 2026 - 09:40 UTC

Monitoring

We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Posted Apr 29, 2026 - 06:08 UTC

Investigating

We are currently investigating this issue.
Posted Apr 29, 2026 - 01:04 UTC
This incident affected: Payment methods (Ecuador - Banco Guayaquil).