Colombia - Nequi - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.

Posted Oct 20, 2026 - 05:31 UTC

Identified

We would like to inform you that Nequi is currently experiencing service disruptions, leading to a degraded conversion rate for this method. All D24 services are fully functional, and we will be closely monitoring this situation and providing updates as soon as any news becomes available.

Posted Oct 20, 2026 - 05:30 UTC

This incident affected: Payment methods (Colombia - Nequi).