Chile - Banco Santander - Decrease in Conversion Rates
Incident Report for D24
Resolved
This incident has been resolved.
Posted Jul 15, 2024 - 16:37 UTC
Monitoring
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Jul 15, 2024 - 16:16 UTC
Update
We want to inform you that Santander's issues are still ongoing. We are closely monitoring the situation and will provide updates as soon as we have any new information.
Posted Jul 15, 2024 - 14:43 UTC
Identified
We want to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their HomeBanking application.
We will closely monitor this situation and provide updates in case of any improvements.
Posted Jul 14, 2024 - 21:35 UTC
This incident affected: Payment methods (Chile - Banco Santander).
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