Chile - Local Banks - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.

Posted Oct 02, 2026 - 23:52 UTC

Monitoring

We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.

Posted Oct 02, 2026 - 23:24 UTC

Investigating

We are currently investigating this issue.

Posted Oct 02, 2026 - 22:28 UTC

This incident affected: Payouts (Chile) and Payment methods (Chile - Bank Transfer, Chile - Banco Estado, Chile - Banco Falabella, Chile - Banco Santander, Chile - Banco de Chile, Chile - Scotiabank).