Brazil - Santander - Open Finance Issues

Incident Report for D24

Resolved

This incident has been resolved.

Posted Jan 24, 2026 - 18:42 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.

Posted Jan 24, 2026 - 18:04 UTC

Update

We would like to inform you that issues on Santander’s side are still causing instability in their Open Finance (ITP) service, affecting bank transfers. All D24 services remain fully functional.

We will continue to monitor this incident and will inform you as soon as any updates become available.

Posted Jan 24, 2026 - 13:28 UTC

Identified

We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Santander. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.

Posted Jan 23, 2026 - 23:14 UTC

This incident affected: Payment methods (Brazil - Santander).