Brazil - Mercado Pago - Home Banking Issues

Incident Report for D24

Resolved

This incident has been resolved.

Posted May 08, 2026 - 02:07 UTC

Identified

We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.

Posted May 08, 2026 - 00:14 UTC

This incident affected: Payment methods (Brazil - Mercado Pago).