We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Posted May 23, 2026 - 14:30 UTC
Update
We are now seeing the conversion rates reaching the expected values for Banco Falabella. However, the conversion rates for Banco Estado and Bank transfers are still affected. We are closely monitoring this situation and will provide updates in case of any improvements.
Posted May 23, 2026 - 11:26 UTC
Update
We would like to inform you that local Chilean banks are currently experiencing issues on their side, resulting in lower CR for Bank Transfers. All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
Posted May 23, 2026 - 10:20 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 23, 2026 - 08:38 UTC
Identified
We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional. We are closely monitoring this situation and will provide updates in case of any improvements.
Posted May 23, 2026 - 07:08 UTC
This incident affected: Payment methods (Chile - Bank Transfer, Chile - Banco Estado, Chile - Banco Falabella).