We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Nov 25, 2025 - 15:18 UTC
Identified
We are now seeing the conversion rates returning to the expected values for all deposit methods except Caixa. We will continue to monitor this incident closely and will provide further updates as soon as there are any developments.
Posted Nov 25, 2025 - 06:48 UTC
Update
We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers in Brazil. All D24 services are fully operational. We will continue to monitor this incident and provide updates as soon as there are any developments.
Posted Nov 25, 2025 - 04:07 UTC
Monitoring
We are now seeing the conversion rates reaching the expected values for deposits through Open Finance (ITP) service. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Posted Nov 25, 2025 - 03:50 UTC
Identified
We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers in Brazil. All D24 services are fully operational. We will continue to monitor this incident and provide updates as soon as there are any developments.
Posted Nov 25, 2025 - 00:39 UTC
This incident affected: Payment methods (Brazil - Banco do Brasil, Brazil - Bradesco, Brazil - Caixa, Brazil - Itaú, Brazil - Nubank, Brazil - Santander).