Network Performance Issues

Incident Report for D24

Resolved

This incident has been resolved.
Posted Dec 05, 2025 - 10:47 UTC

Monitoring

We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Posted Dec 05, 2025 - 10:43 UTC

Identified

We would like to inform you that our WAF provider (Cloudflare) is experiencing issues with its platform, affecting several services. The provider is already working on a fix.
Posted Dec 05, 2025 - 09:38 UTC

Investigating

We are currently investigating this issue.
Posted Dec 05, 2025 - 09:37 UTC
This incident affected: Cashin APIs and Cashout APIs.