Chile - Falabella - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.

Posted Nov 23, 2025 - 10:03 UTC

Identified

We want to inform you that Banco Falabella is presenting an error on their Home Banking application, resulting in lower conversion rates for the method, Webpay and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.

Posted Nov 23, 2025 - 02:28 UTC

This incident affected: Payment methods (Chile - Banco Falabella).