Brazil - Itaú - Open Finance Issues

Incident Report for D24

Resolved

This incident has been resolved.

Posted Jan 21, 2026 - 22:20 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jan 21, 2026 - 18:20 UTC

Identified

We would like to inform you that we have identified issues on Itaú's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Itaú are not affected, and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.

Posted Jan 21, 2026 - 18:14 UTC

This incident affected: Payment methods (Brazil - Itaú).