We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Posted Aug 31, 2025 - 05:46 UTC
Update
We would like to inform you that Chilean banks have resumed normal operations, except for Banco de Chile, which is still presenting errors on their side and may result in lower conversion rates for Bank Transfers. We are closely monitoring this situation and will provide updates in case of any improvements.
Posted Aug 31, 2025 - 05:16 UTC
Update
We would like to inform you that local Chilean banks are currently experiencing issues on their side, resulting in lower CR for Bank Transfers. All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
Posted Aug 31, 2025 - 04:37 UTC
Identified
We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional. We are closely monitoring this situation and will provide updates in case of any improvements.
Posted Aug 31, 2025 - 04:27 UTC
This incident affected: Payment methods (Chile - Bank Transfer, Chile - Banco Estado, Chile - Banco de Chile).