Chile - Santander - Decrease in Conversion Rates

Incident Report for D24

Update

We want to inform you that the Banco Santander issue is also affecting the Webpay payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.

Posted Feb 24, 2026 - 16:07 UTC

Identified

We want to inform you that Santander Chile is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.

Posted Feb 24, 2026 - 15:38 UTC

This incident affects: Payment methods (Chile - Bank Transfer, Chile - Banco Santander, Chile - Webpay).