Chile - Webpay - Transbank Issues

Incident Report for D24

Resolved

This incident has been resolved.

Posted Aug 31, 2025 - 09:52 UTC

Monitoring

We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.

Posted Aug 31, 2025 - 09:33 UTC

Identified

We want to inform you that we are observing a decrease in conversion rates for Webpay due to intermittent issues on Transbank's side. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.

Posted Aug 31, 2025 - 09:18 UTC

This incident affected: Payment methods (Chile - Webpay).