Ecuador - Banco Guayaquil - Decrease in Conversion Rates

Incident Report for D24

Resolved

This incident has been resolved.
Posted Aug 01, 2026 - 23:06 UTC

Monitoring

We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Posted Aug 01, 2026 - 22:55 UTC

Investigating

We are currently investigating this issue.
Posted Jul 31, 2026 - 19:44 UTC
This incident affected: Payment methods (Ecuador - Banco Guayaquil).